Sheraton Dallas Hotel
- Recommend
- 79%
from $119.00
Lowest avg. nightly rate
This rate first available on Wednesday, Nov 25
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Review Details for Sheraton Dallas Hotel:
- 79% Recommend
- 4.0 Average Rating
- 235 Guest Reviews
Average Rating by Reason for Trip:
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- All (235)
- Recommended (185)
- Not Recommended (50)
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Recommended
Trip Type: Family Review 16 of 242Oustanding Hotel
The location was great. The staff was attentive and the room was fabulous. I will definitely visit again. We loved it so much we extended our stay another night while away. However, beware of the $15/night parking fee ($27 for valet).
Recommended
Trip Type: Special Event Review 17 of 242great room
Everything about my stay at this sheraton was above satisfaction. But be wary of the fifty dollar deposit on parking.
Hotel Response
We read your review and are very happy to know you enjoyed your time at the Sheraton Dallas. The deposit for parking is apart of the hotel's incidentals, and is not charged if the hotel's parking lot is not used. We hope to see you back at the Sheraton for your next trip to Dallas.
Recommended
Trip Type: With Friends Review 18 of 242Fun Downtown Experience
We chose to stay here because we were going to a concert at the fair grounds and it worked out perfectly. The hotel had a nice, modern look to it and we absolutely loved the outdoor pool. The sports bar in the lobby was actually reasonably priced although the service was questionable once it got busy. Overall it was a fun experience and I would choose the Sheraton if I was staying downtown again.
Hotel Response
We are very pleased that you enjoyed your time at the Sheraton Dallas. The hotel has recently finished a $90 million remodel, and Draft, the hotel's sports bar is a great new feature at the hotel. Since Draft is so new, we are still working out the kinks, and apologize for the slow service. Your comment will be passed on to Draft Management so that they can address the issue. Thanks for posting a comment about your stay, and we hope to see you again for your next trip into Dallas. Sincerely, Hotel Management
Recommended
Trip Type: Business Review 19 of 242Guest did not leave a comment.
Recommended
Trip Type: Family Review 20 of 242Great Hotel, lousy bedding
Nice hotel, friendly and helpful staff. Only complaint is the bedding. The pillows were great, but the sheets had some black marks on them and were stiff/low quality. The comforter made a crinkling sound whenever anyone moved. Also our neighbors in the next room got in at 3am and I could hear way to much of their conversation.
Not Recommended
Trip Type: Romance Review 21 of 242needs a restaurant
the room was okay. the restaurant in the hotel needs improvement.the food was not very good and kind of pricey.there is no places close to the hotel to eat unless you like subway.the pool is outside and very small(41/2feet deep end)and the hot tub was broken.it also costs to park your car overnight.
Hotel Response
Thank you for your feedback and taking the time to post your comments. The hotel is currently coming out of a $90 million renovation, and not all of our new features are up and running. The hotel's new and improved fitness area and outdoor hot tub will be ready within the next two weeks, and will be a great place for our guests to work out and relax. The hotel also currently offers three dining options including Draft Media Sports Lounge, The kitchen Table Restaurant, Peet's Coffee and Tea, and Chill Frozen Yogurt is opening soon. The hotel is also connected via skywalks to the Plaza of the Americas which offers many dining options. We thank you agin for your comments as we strive to provide the best customer service and amenities to all of our guests. Sincerely, Hotel Management
Not Recommended
Trip Type: Not Provided Review 22 of 242Guest did not leave a comment.
Recommended
Trip Type: Special Event Review 23 of 242Guest did not leave a comment.
Recommended
Trip Type: With Friends Review 24 of 242Great room for the money
We traveled with another couple and booked our rooms separately, but were still able to get rooms side by side. The hotel was newly remodeled. The room was very nice and comfortable. We had a blast in the Draft down stairs. The hotel staff was awesome. We had a great room view of the Dallas skyline from our north tower room. We will definitely stay there again.
Hotel Response
We read your review and are very happy to know you enjoyed your time at the Sheraton Dallas. We are very pleased with the way Draft turned out, and know it will be a big hit with our future guests. We hope to see you again very soon for your next stay in Dallas! Sincerely, Hotel Management
Recommended
Trip Type: With Friends Review 25 of 242Wonderful Hotel
We loved the hotel. It was very comfortable and clean. We were a little surprised at the $15/day parking. We would stay there again.
Hotel Response
We were delighted to hear that you had a wonderful stay with us at the Sheraton. Due to the hotel's downtown location, paid parking lots are all that is available. I am glad to hear that having a paid lot will not deter you from staying with us again. Hope we see you again on your next trip to Dallas. Sincerely, Hotel Management
Not Recommended
Trip Type: Special Event Review 26 of 242expensive
the hotel was very nice and the rooms were very roomy--but i think for the price you pay it needs to have a microwave and refrigerator in the room. The gift shop was very expensive for things.
Recommended
Trip Type: With Friends Review 27 of 242Guest did not leave a comment.
Recommended
Trip Type: Special Event Review 28 of 242Sheraton Dallas
It was a good stay. hotel is clean, bar stayed open late as long as patronized, restaurant was good for Lunch and dinner but breakfast was not too good a value. The starbucks located in the hotel was astronomically expensive, hotel is in walking distance to aquarium, restaurant area and more. Only complaint is that you need to be sure NOT to get a room near the elevator shafts as you will hear a fairly load swishing noise all night long as the elevators go up and down
Recommended
Trip Type: Business Review 29 of 242Worth the Stay
The staff and room at hotol sheration dallas hotel was great.
Hotel Response
We are happy you were pleased with your stay at the hotel. The management and staff is excited about providing the best service possible to all of our guests, and are happy to hear that you enjoyed your stay. Please think of us for your next trip to Dallas.
Recommended
Trip Type: With Friends Review 30 of 242Good Staying, a Few Let Downs
The room was amazing and the personnel were helpful to a certain point. However, for the type of event I was there for a major part of it was everyone bringing anime or videogames and hanging out together when they was nothing of interest going on at the convention. This was unfortunately made near to impossible by the placement of a TV Command unit that, without the use of special tools, cannot be removed. Based of this it was also my conclusion that the TV's themselves were rigged to not respond to any of the buttons on the TV itself. That was a major let down for all guests there for the convention, to my knowledge. Also, the hours of operation for the fine dining restaraunt in-house was a slight dissappointment; as well as the neccessity to pay for internet service were most other hotels it comes with the payment of the room. The only other bad experience was the fact that on my last day I was left with no other option than a cold shower. :-( But, please do not let this put you off. The accomadations were quite nice and these events mentioned were verily the only drawbacks to my stay.
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