Sheraton Boston Hotel

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Outstanding Hotel

Hotel lobby is beautiful Service was great. Food was very good. Room was nice & big. Bathroom could use updating but great hotel overall.

busy place/guests pay alot to park

Expensive to stay and then they get you $42 a day to park - even if you never use your car while there! Busy place. Prefer the Hilton across street.

Not worth the money

The Good: The location was great - right next to the Back Bay area and Newbury street, and attached to Copley Place. My view was nice - it overlooked a fountain - and it's a very short walk to the subway. The Bad: I had a lot of trouble with the keycards. The first time I went to my room, the key did not work, and I had to wait for someone to arrive with a new one. I stayed there for a week, and it happened three more times. (Note: I wasn't keeping my key near anything magnetic - after so many problems I was being extremely careful with it.) Cleanliness wasn't what I would expect from a hotel like this. I know that rats are expected in the city, but seeing one in the ballroom as I headed for my hotel room was not comforting. The lack of free wi-fi in the rooms and no fridge didn't work well for my long stay, and two fire alarms in one week was a bit annoying. All in all, it wasn't the hotel for me, and I wouldn't stay there again. Especially not for the amount of money I paid.

Great location attached to indoor shopping mall

Super quiet rooms and stunning views overlooking south Boston from 23rd floor.Excellent fitness center and pool. Strange large gap under doors to rooms so had to roll up towells to cover the gap. Greeted throughout but personable staff would stay again defintely.

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Fantastic Location

We stayed at this hotel on our first trip to Boston. Not only was the hotel everthing the review said it was more. The location is ideal for those who want to experience a little bit everything boston has to offer. The fact that it is connected to the Prudential Center was very beneficial from having shopping, several restaurants and the T right at our door. The fact that the weather was not great, we didn't even have to go outside if we didn't want to. Steve the lobby bar server was great! They sure know how to make a great martini. The conceriege and bell staff were also very prompt, informative and friendly. The room was very modern and updated, clean and the bed was AMAZING. The bath was a little small but for two people it was adequate. Overall a great time and will definitely stay here next year!

Outstanding Hotel

Outstanding Hotel

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Good place to stay with kids

Decent tourist hotel. Rooms and service were fine, nothing special but decent. Very nice pool, great for kids.