Sheraton Atlanta Downtown

Guest did not leave a comment.

GREAT SERVICE

The Valet Capt. "Juan" was absolutely excellent. The Concierge, Andre, was phenomenal to help with finding restaurants, directions to Marta, and very, very personal service. Excellent front desk staff. Only "slight" complaint was that thermostat in room did not work properly and it got a little hot. Otherwise, fine hotel. Excellent location and easy access to interstate and other locations.

Guest did not leave a comment.

Guest did not leave a comment.

Very Clean

walked into the room very nice, then the bathroom was pleased.

Great Location, Cozy Rooms

This Hotel is downtown. Lots of one-way streets, you may have to go around the block depending on your direction. The parking deck is quite inconvenient because of the doors, stairs and narrow outdoor, slightly lengthy walkway that you must take to get back to the hotel. The Hotel is large and has a nice central courtyard with pool and gaurden. The rooms have balcony or patio access to the courtyard. There is a nice cafeteria type cafe with fresh, tasty selections on the 3rd floor. They serve Starbucks Coffee... The decore is colorful and fresh in the common areas. The front desk staff could be a little friendlier.

Guest did not leave a comment.

hotel needs a little more ammenitites

The one thing that was disappointing about the hotel was that it did not have a refrigerator or microwave in the room. Some of the guests were quite noisy and the $20 per night charge to park when the gate to enter or exit did not work most of the time was a hassle. The hotel was pretty and kept in good, clean condition. We also had a Deli on the floor that provided snacks and sandwiches which was helpful. They did not provide free internet service in the room, but had a nice area to do so.

They will nickel-and-dime you!!!

We got a good deal for this type of hotel. We didn't realize, however, that when you actually got there, you had to pay $20 to park unless you wanted to park for free down the block or do valet. And, after you park, you have to literally walk about a quarter mile to get to your room...no exaggeration, along the path that the cars enter. It was incredibly difficult to find our room; the guest services never told us how to find our room. We were disappointed that there was no complimentary internet in our rooms and that we had to go to the second floor to use the computer center. The internet charge was $9.95 and we refused to pay that, especially since the hotels we stayed in earlier in our vacation had free wi-fi. We considered ordering breakfast, but that was out of the question after we saw that just cereal and milk alone was over $8. We learned our lesson to never book this type of hotel again. We'll gladly stick with the Country Inn and Suites that we visited earlier.

Nice Stay

I enjoyed the stay at the hotel. Just the cleaniness of the rooms were poor.

Guest did not leave a comment.

Great Hotel

This is a great hotel. I recommend valet partking over self parking, The only problem I had was my room adjoined a suite, and the door was opened from the other side while I slept and the hotel was not aware the door did not lock on both sides.

Courteous, Helpful Staff

Service and courtesy in all areas was outstanding. Personnel could not have been nicer! Really enjoyed my stay.

Great Hotel

Probably the nicest hotel I have ever stayed in.