If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Rydges Esplanade Resort Cairns, Cairns, QL

Rydges Esplanade Resort Cairns

Star rating: 4.0 of 5
209-217 Abbott Street
Cairns, QL, 4870, AU
866-539-0036
Average Rating
3.5
Recommend
75%
4 Guest Reviews

from $109.00

Lowest avg. nightly rate

This rate first available on Friday, Dec 11

Select a Room & Rate Price Match Guarantee

View important information about: Renovations

Review Details for Rydges Esplanade Resort Cairns:

  • 75% Recommend
  • 3.5 Average Rating
  • 4 Guest Reviews
Hotel Service
3.8
Hotel Condition
4.3
Room Comfort
4.3
Room Cleanliness
4.3

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(4 ratings)
Average Rating 3.5 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(2 ratings)
Average Rating 2.5 of 5
Family
(2 ratings)
Average Rating 4.5 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(0 ratings)
Average Rating 0.0 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 1 Previous Previous

Recommended

Reviewed by a hotels.com guest on November 8, 2009 Trip Type: Family Review 1 of 5
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Good room for the money

Room was very plain, beds need to be replaced. Service was fine. Only stayed overnight--convenient to airport.

 

Not Recommended

Reviewed by a hotels.com guest on July 6, 2009 Trip Type: Romance Review 2 of 5
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (2)
No (0)
Poor Customer Service, Nice Hotel

On our third day of staying at this hotel we returned to our room to find that our room keys did not work. All of our belongings were locked in our room and we no longer had access. We waited in line at the front counter to find out that they switched our rooms. We were never told that they were going to make us change rooms and just turned off our keys. They told us that they did not have any other rooms that were equal to our room. The moved us to a much crappier room. We asked for a discount so because we were paying for a ocean view and we no longer had an ocean view. Than they moved us to another room that was still not as nice as our first room. Apparently someone more important than us wanted our first room and they gave it to them while bumping us out of it without ever telling us it was going to happen. We were never compensated for our inconvenience and the entire day we missed of our vacation.

 

Recommended

Reviewed by a hotels.com guest on May 27, 2009 Trip Type: Family Review 3 of 5
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on May 1, 2009 Trip Type: Romance Review 4 of 5
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
"Outstanding Hotel",

Pool area was designed with a tropical theme, very nice. Restaurant was excellent, great food. Location was within walking distance of dining. Great boardwalk along the beach.

 

Recommended

Reviewed by a hotels.com guest on April 20, 2009 Trip Type: Family Review 5 of 5
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (2)

Guest did not leave a comment.

 
 
Next Next Page 1 of 1 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.