Royal Plaza Hotel-Downtown Disney

Nice hotel for the money

The rooms were nice and the hotel staff was very friendly and helpful. It's about a 10 minute walk from Downtwon Disney - a little further than I thought - but convient to all parks if you have a car. Lots of restaurunts in the area too.

Very Good Hotel, Especially Compared to Competitors

We were pleasantly surprised by the Royal Plaza. Having stayed across the street at the Regal Sun Resort previously, we had low expectations. The Royal Plaza was clean, convenient and in good condition. I would pick this hotel over the Regal Sun any day. The only real downside is that I resent having to pay for parking. There is tons of space and it seems petty.

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Pay to park?!!!!

Even if you decide to park your own car you get hit with an $8/night parking fee? Shouldn't it just go without saying that you are going to have a car. It's like charging a "Fork" fee when you go to a restaurant. Kind of rediculous, but I got a good rate from Hotels.com and the location is great so what the heck?

Great location, but nothing special

The hotel was very clean, but the bathroom had mold issues. Also, the "concierge" tried to make a hard sell on us after checking in, to go to a breakfast buffet and listen to a sales pitch on timeshares and we would earn $75 for going. After being inundated with Mickey Mouse all day, the last thing we wanted was a sales pitch when all we wanted to do was relax and go to bed. For the price, I'd rather stay in a brand name hotel.

Not a 3.5 star hotel

This was not what I would consider a 3.5 star hotel. The room was clean but that is the only nice thing to say about this hotel. Some of my concerns was the a/c not working properly and the room was warm most of the time regardless of how low the temperature was set at. There were no cups in the bathroom and they only replaced the shampoo once over a 4 day stay. I would not recommend this hotel to any one.

Cleanliness Issues

Overall, the hotel was a little worse that we expected. Our bathroom showed signs of having not been thoroughly cleaned, and the trash by the vending/ice machine was not emptied during the entire 3 days of our stay. Meals are currently being served in a makeshift dining room with extremely small tables while the main dining room is being remodeled. We would recommend only if you get an outstanding rate and don't mind some less-than-outstanding aspects like those listed above.

"Outstanding comfort"

I spent one night here and truly enjoyed my brief stay. I only wish I had been staying for another few nights! I would definitely stay here again. The service was without complaint, the room was exceptionally clean, no typical "hotel" odors. The sheets were beyond comfortable, and the pillows were so comfy. The bedding was superb. The decor was relaxed and inviting. I recommend a stay here, it was a fantastic value for the money. I look forward to a return trip!

Not worth the money.

My husband and I stayed two nights, and were not satisfied at all. The beds were supposed to be fulls and were definitely smaller than a full. My husband and I were very uncomfortable the entire time. We had to pay for parking per day, a resort fee, and taxes/surcharges that were not and could not be explained. We will never stay here again. We could have stayed at another hotel at a cheaper price and probably be more satisfied!

Very nice & clean

Only problem we had was elevator very slow. Used stairs which were very old, dusty. Other than that, we had a great visit.

Fine, but could be improved.

There was a strong sour odor in the hotel lobby. I was also a little disappointed that the drink service by the pool was not available. We wanted to sit by the pool for a while in the late afternoon. A person behind the bar in the hotel accommodated our request for drinks, after first being told by someone else that drinks would not be served until 5:00 p.m. Location was perfect, however.

Somewhat surprised

Was disappointed that when we set up reservations that the person taking the reservation did not tell us that there was a parking fee that we had never paid before and that the little cafe was under construction. Also, the maid did not leave clean towels even though we left them on the floor nor did she leave new creamers for the coffee and there was only one coffee cup.

Great hotel, just don't eat breakfast there.

Second stay at this hotel. Great hotel but Sunday breakfast fell short. Breakfast hours were 6:30 to 10:30, you could choose from menu or buffet. Got there about 10:15, along with several other hotel guests. Once sitted, staff disppeared, there was no coffee, no orange juice and not sure how long food had been on buffet. Eventually someone did take our order and after another hotel guest complained, more coffee was brought. We waited about 20 minutes but our food never came, so we left. When we asked at the front desk for a restaurant serving breakfast, clerk really didn't know of one. Turns out there was a Perkins across the street.

Lousy amenities, overcharges for everything

They charge for Wifi, $9.95 a day. They charge for parking, $8.00. They claim the beds are doubles - not! My husband and I did not fit at all and we are not large people. Worst night of sleep ever and we did not enjoy our day at the park the next day. Also, I went to make a wake up call, and kept getting put on hold. This wasted a total of 30 minutes of my time! Yes, it is a beautiful hotel, super clean, and close to attractions. However, with hundreds of hotels to choose from in Orlando, most with free parking, free wifi, and nice bed, it makes no sense to pay the price this hotel wants.