Royal Lahaina Resort

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Great room, great location, nice staff, dated grounds

Generally, we were very happy with our stay at the Royal Lahaina. The rooms (the renovated ones) are nice, the staff were friendly and very interested in helping keep us happy, and the location was very convenient; conversely, the exterior / grounds of the hotel are dated and not very lush. We stayed in the Tower with the renovated rooms and were very pleased with it - we liked the decor, and we used our refrigerator to stock up on food/drinks and then didn't have to eat all our meals out. The location was great - very close to Whaler's Village, a short drive to Front Street in Lahaina or Kapalua Village for some good restaurants, and a very short walk to great snorkeling (if a bit crowded) at Black Rock. On the downside, the hotel depends on a large number of outsourced vendors - the sundries store takes about five minutes to charge something to your room because they're not really part of the hotel's system, and you can't get a receipt for your Wi-Fi charges ($10 a day) from the hotel because it's through a partner. They need to work on providing more seamless service and not make it so obvious that things are separate. Also, while the rooms in the Tower have been nicely updated, the exterior is really very basic with three smallish, no frills pools and the grounds are not at all lush or tropical. Their poolside cabana also didn't have a blender when we were there so no pina coladas, which was shocking to us on a tropical island, but we were told that they're getting a more complete set there soon and should have that addressed. They DO have a fantastic lawn strewn near one of the pools with lawn chairs that people can sit on while enjoying a beautiful view of the ocean, and the beach in front is truly lovely, but they need to jazz up the exterior and make it all feel a little freshened up to bring it ot the level of the renovated rooms. All of that said, we really paid a fantastic price for our room and feel we got a tremendous value for the nice room and gr

We liked it

Great room for the money

Great room for the money

Positives: Older but well maintained hotel; room decor was nice; the partial ocean-view was very nice; within walking distance to eateries; rooms well sound proofed; helpful staff who made one feel welcome. Negatives: Our room was a bit snug; parking was limited especially during a luau; access to the internet cost $9.95 per day and could not find a hotspot in the hotel.

Great Service, Great View

From when we were first welcomed at the guard stand, to the valets, to the entire hotel staff, we were made to feel welcome. Everyone was friendly and eager to please. The beds were very comfortable, and the view was spectacular. The room was a little small, but we did not stay in it much. Food is expensive but was plentiful and well prepared. The hotel is a little difficult to get to with all of those "no left turns." But it sits at the end of a lovely road and has the feeling of being a little exclusive.

Guest did not leave a comment.

quiet, comfortable, well worth it

we were pleasantly surprised with this one as the reviews really underrated the quality, comfort and staff. we definitely will use it again

Guest did not leave a comment.

Outstanding Hotel

We had a fantastic time at this resort. I would recommend it to anyone. All members of the staff were very friendly and helpful. Only complaint I have is the charge to park your car.

A very good value

This was a very good hotel. The ups, outstanding location, the staff was very friendly and helpful, the food was very good and it was a very good value for what we paid. The opportunities would be some better quality control in daily housekeeping and get all the elevators running. We enjoyed our stay at the Royal Lahaina Resort and would stay there again.

Beautiful hotel and beachfront location!

Excellent hotel! We had an ocean view room on the 10th floor and could hear the waves crashing and watch sea turtles swim by. The hotel staff was polite and friendly and drove us to our car to pick up our luggage when we checked in. This hotel should be listed as a 4-star--everything about it was amazing! From the room to the complimentary cold ice water with pineapple! My only complaint would be the $10/day parking fee. Sometimes you had to park farther away if you came back to the hotel late and the spaces were rather small and hard to get into. Parking should be cheaper or free.

Guest did not leave a comment.

Great Hotel

Just a little too laid back for my taste. Would have been more suite to be closer to Whaler's Village.

Great hotel

We were upgraded to a partial ocean view upon arrival. Our room was very clean and comfortable. The beach is one of the best in Maui. Not very crowded. Just half a mile down was a great place to snorkel. The pool isn't the fanciest pool, but who needs it when you've got a great beach. Location was good, but you definitely need a car to get around.