Roosevelt Hotel New York

Room musty and old

Room was defintely dated and in need of a face lift. The bathroom shower curtain had a strong musty smell that permeated the area. The fitness center was pretty small and lacked equipment (plenty of treadmills, bikes and the like but little in the way of weight machines and room to work out). Also very irksome was the fact that the business center did not provide free internet access. Instead, it cost $0.37 per minute with a $3.00 minimum and the speed was incredibly slow such that the rates just kept racking up (in some cases it took over a minute to load my hotmail page). Just to print out a boarding pass cost about $3.40 ($3.00 for the time minimum and I believe it was $0.40 per page to print. The concierge should have at least provided the boaarding pass service for nothing, but that was a no go. I stopped at a location (not an internet cafe) down the street which had the same internet provider only the rate was $0.20 per minute. I didn't check the speed. I spent about $25 over 2 days just to check my emails (less than 20) and print a boarding pass.

Needs Improvement

The pictures on the website over rate the hotel. The pictures need to be updated and the hotel is not near as nice as it has been represented.

A pleasant old dowager.

Somewhat tattered, but clean, comfortable and well located. Service was polite and prompt.

Jack Hammers & Lazy hotel room cleaners #418

I was never told.. before hand (so I can arrange other accommodations) that there were NYC street works that evening with never stopping "pneumatic (air) hammers" raising hell and that would be going on until 11:30pm (yes, half hour before midnight) just outside my window..(?) I called the front desk and I was told that it is not them...but the city...of course I knew it was not them, silly people. Anyway too late and too tired for changes (not that they offered)..I decided to watch TV instead of caching up with my beauty sleep lol. As I was getting comfortable.. I dropped a small round battery on the floor..and to my surprise when I went looking for it... Oh my god, what was under the beds and the end table where the safe rests ? Just let me tell you this, if there was a cleaning police they would have arrested the manager pull him by the ear and throw him out of the hotel like in the old far west movies when they threw drunks out the bar. They (Roosvekt owners) should be ashamed of themselves for the DIRT there in a supposedly decent NY hotel, no one had ever done any cleaning for ages underneath, just a superficial harried room vacuum and out the door. Then I started looking for other faults the shower head/nozzle was loose, someone had tried glue, but no go..lol The mirrors rusted, the towels not very clean, all in all a flea-bag with a grandiose lobby. I have stayed in the past a couple of times there and I always forget how crappy it is. I guess I forget because it suits me area wise...but never again

Great Location

A little updating in bathrooms would be nice, but otherwise decent value and great location.

Guest did not leave a comment.

noise level

It was to noisy from the street , that has nothing to do with the hotel, that's New York, next stay is going to be in a quieter neighbourhood

I would stay there again

Beautiful lobby, great service, and the location is so close to Grand Central.

Great Room for the Money

The Roosevelt is a favorite of mine. I travel to NYC quite often and the hotel has always delivered comfort and good service. Two comments: On numerous visits the same doorman (name excluded) has been rude when asked for directions or assistance. He's also preoccupied with checking out every woman who walks down the street, practically panting and barking as they pass. The bar waiters are very slow so, I recommend eating at the bar. Nice bartenders and good mixologists.

Guest did not leave a comment.

Guest did not leave a comment.

Comment

Very comfortable, well placed hotel. Price Moderate.

Guest did not leave a comment.

Great room for the money

The Roosevelt has a beautiful lobby, clean and comfortable rooms. I was only disappointed that they didn't have movies available for rent on the tv. Otherwise, a great place to stay and very conveniently located.