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River Rock Casino Resort, Richmond, BC

River Rock Casino Resort

Star rating: 4.0 of 5
8811 River Rd
Richmond, BC, V6X3P8, CA
866-539-0036
Average Rating
4.4
Recommend
93%
89 Guest Reviews

from $166.00

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This rate first available on Thursday, Nov 26

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Review Details for River Rock Casino Resort:

  • 93% Recommend
  • 4.4 Average Rating
  • 89 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.5
Room Comfort
4.7
Room Cleanliness
4.7

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All Trip Types
(89 ratings)
Average Rating 4.4 of 5
Business
(4 ratings)
Average Rating 4.5 of 5
Romance
(13 ratings)
Average Rating 4.6 of 5
Family
(31 ratings)
Average Rating 4.4 of 5
With Friends
(8 ratings)
Average Rating 4.5 of 5
All Others
(33 ratings)
Average Rating 4.2 of 5

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Trip Type: Family Review 16 of 89
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Thumbs up for the River Rock

Nice rooms, not too expansive but a one room suite was configuable for 2 adults and two kids. We had the least expensive rooms, on the 5th floor, which don't have much a view (a cooling tower) on the East tower, but that was fine for us. We tried two restuarants: the Buffet which is really pricey for families, but is a cut above the usual steam table fare that "buffet" conjures up. We wouldn't do it again - Richmond has great restaurants and this one seem over priced. We also tried the food court - this was surprisingly good (nice stirfrys and noodle dishes), but located in the casino, so your children can't accompany you there. Roughly $10 (CDN) per dish. The riverside location is a bit sketchy, a pretty industrial neighborhood, but nice views of the (industrial) riverfront. Again, not an issue for a family who's interested in Richmond and Vancouver sights. There is a elevated train station under construction just outside the hotal, so it should be very convenient to get into Vancouver in the future. For the kids, there's a nice smaller indoor pool, with a waterslide that entertains, if considerably smaller than commercial waterparks. There are towels and showers at poolside and a basic excercise room just overlooking the pool. Our 7 and 8 year olds loved everything. On balance, we recommend the River Rock: good value, decent location (relative to Vancouver) and decent amenities, in a clean hotel. (The hotel is undergoing construction in August 2009).

 
Trip Type: With Friends Review 17 of 89
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
4.0
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It depends

If you want to see Vancouver, then don't stay at the River Rock. It is pretty far from downtown and, when we stayed there, the Skytrain did not run to the River Rock. Once it does, it will make downtown Vancouver much more accessible. The rooms were great, the service was great, the casino was fun. But, the neighborhood where the River Rock is located is not any of these things. It is a toss up - if you want a get away at a hotel, stay there. If you want to spend time in Vancouver, stay closer to the city.

 
Trip Type: Family Review 18 of 89
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Trip Type: Family Review 19 of 89
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

River Rock Casino was very convenient to the airport, freeway, and Vancouver. It took about 15 minutes to reach downtown. The one bedroom suite was very nice. The bed was the most comfortable one during our vacation. The hotel was clean, staff courteous, and very quiet. We enjoyed the breakfast in the Casino Food Court. Pool area and marina were both very nice.

 
Trip Type: Family Review 20 of 89
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Staff

Friendly and helpful staff

 
Trip Type: Family Review 21 of 89
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Everyone is very polite in the hotel. Room is very spacious and comfortable. Will definitely stay here again when we come back to Vancouver. They will have a metro in Sept 2009 to connect hotel location to downtown Vancouver and also airport. I will give it a five star rating.

 
Trip Type: Family Review 22 of 89
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money with great services

Staff was extraordinarily helpful during the check-in process, considering we were traveling in a group of 18 people. The swimming pool provided great joy for the kids, especially the slide. Fitness center was well kept with good view overlooking the pool and the marina.

 
Trip Type: With Friends Review 23 of 89
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Beautiful rooms

I was so pleasantly surprised by our room. The king size bed was like sleeping on a cloud. The robes were so comfy. The bathroom was fully equipped with all we needed, even a "quality" hair dryer that could be taken out of the bathroom if necessary. The huge flat screen TV in the living room was great. The pool was so very nice. The water slide was a real treat. The continued construction of the hotel was a bit of a bother, but if the end product is like the rest of the hotel, it will be worth it.

 
Trip Type: With Friends Review 24 of 89
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Comfortable Bed

I enjoyed my stay at this hotel. The bed was huge and very comfortable. I really loved the pillows as well. Pillows are often my biggest complaint at hotels but not here. Also the towels in the bathroom were large and very nice. The bathroom was huge with a great tub. My only complaint was that the water in the tub didn't drain fast enough while I showered so I was often standing in a puddle of water. I figure if that's my biggest complaint then the stay was a complete success. I would recommend this hotel to anyone.

 
Trip Type: Family Review 25 of 89
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Best hotel with a pool, casino in Vancouver Area

We stay here over 8 or so times every year when visiting Vancouver. It's conveniently located in Richmond where all the great Chinese food is found, Richmond is much cleaner and safer than Downtown Chinatown.

 
Trip Type: Family Review 26 of 89
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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OUTSTANDING

AWESOME SERVICE FROM EACH AND EVERYONE IN THE HOTEL.FELT LIKE WE WERE ROYALTIES,GREAT,NEW,CLEAN,SPACIOUS ROOMS,GREAT DECOR,CLEAN,UPSCALE BATHROOMS,BEAUTIFUL POOL AND SLIDE,FUN.NICE BIG CASINO.FREE PARKING WAS A BONUS.ONLY DOWNSIDE IS THAT RIVERROCK IS LOCATED JUST OUTSIDE CITY,ABOUT 15-20 MINUTES FROM DOWNTOWN AND THERE IS NOTHING WITHIN WALKING,HOWEVER THERE IS A MALL AND BUNCH OF CHINESE RESTAURANTS WITHIN 5 MINUTES.WE WENT WITH KIDS AND THEY LOVED THIS PLACE ALTHOUGH WE DON'T GAMBLE,IT IS FUN AND DELIGHT TO BE THERE.IF YOU DON'T NEED TO STAY IN DOWNTOWN,STAY HERE.

 
Trip Type: Family Review 27 of 89
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent hotel, great service!

Would deffinitely stay again.

 
Trip Type: Romance Review 28 of 89
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

Beautiful rooms and amenities, the only thing was that it was being renovated which made it somewhat inconvenient, but overall a great place to stay.

 
Trip Type: Special Event Review 29 of 89
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 30 of 89
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
 
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