Red Roof Inn Chicago Downtown

Michigan Avenue & Navy Pier access

I wasn't aware of hotels so centrally located to Michigan Avenue and Navy Pier. It was a little annoying to park off site but once I got used to the idea it was OK. Great place to sleep and access a whole bunch of sites.

Great Location, Hotel dirty and falling apart

This Hotel was a great price in a great location and I thought I knew what I was getting into. I expected it to be a no frills place that wasn't updated. It was that for sure and more. The bathroom was the worst: tile falling off wall, mold on tub, and the house keeping smoked in the room while cleaning it and ashed in the toilet. The bed was ok but there were no blankets other than a sheet. With all that said, I would probably stay here again because it is so cheap and I spend very little time in the room when I visit Chicago.

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Red Roof Inn Chicago

rooms were clean, room was small, great location, service was great!

Needs Some Work

Let me start by saying that the staff members I dealt with were very friendly and helpful. I was very pleased with that part of my stay. The Hotel is old and could use some updating, but that was ok with me because the location was great. The not so good part was the condition of the room. The carpet was dirty with pieces of plastic packaging laying on it. The bathroom floor was diry and had a sticky substance on it. There were cobwebs and a dead spider hanging from the wall. The sheets were stained and the room had an odor. The cleaning staff needs to be retrained or let go as the lack of cleaning is unacceptable. I won't stay here again.

Old but convienent

Nice location. Front desk helpful. Old hotel. If you are only going to sleep there, it will save you money. The new flat screen tv is a nice touch but it is still decades behind in ambiance. You can put lipstick on a pig.... but it's still a pig. Okay for a "boys" weekend... But don't take the girlfriend or wife!

Great location!

Location of this hotel is great. I've been staying for business trips like for the last 5 years. This time I found that the room needs to be updated in terms of painting, etc. But if you look for an affordable well located hotel in Chicago, definitely this is your choice.

Cannot recommend

A great location and the personnel were good. The location is excellent but the facility is unsat. We had a room with double beds which had old box spring mattresses which should have been replaced years ago. The room smelled of mildew. The bath had green rings around the tub drain and faucets had rust and green mildew.

Guest did not leave a comment.

Needs extrime Improvement

After arriving at the Hotel nad checked in, the first room had no place to work, desk ect... I did make a request and they did move me. The main problem was the Monday when I returned to my room in the evening, the room was not cleaned. Bed not changed, bathroom not cleaned. Last nothing was done. I went down stairs to the front desk, told them about it and they said no one was on to clean the room. I feel that I should be adjusted for this stay. Please advise.

Small but Downtown

The hotel is located in the heart of where things are happening in Chicago. The location was prime, the staff was extremely helpful, and the price was right. That said, the rooms are small and don't really provide any luxury other than beds and a bathroom. But that happened to be what we needed and nothing more so again, if you want a GREAT location and are ok with a simple stay...this is your spot.

Review

It was a good room for the money we paid. Location was good which is what we were looking for at a reasonable rate.

Great deal for the location

Some rooms are a little small, but it's expected at the price that was paid. Close to everything and was exactly what we needed for a quick weekend vacation