Raphael Hotel

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Pleasant Surprise

Very nicely updated. A/C was on fritz, but when it could not be quickly fixed, hotel upgraded us to a beautiful suite with a powerful A/C. Staff was excellent.

A Bit Disappointing, Even after Remodel

My husband and I stayed at this hotel to celebrate our anniversary and birthdays. We chose the Raphael due to its proximity to the Plaza and other reviews raving about the recent renovations. I have to say, we were a bit disappointed. We had a small suite with a separate living room and bedroom. The furniture in the living room was already showing wear, the TV wasn't working and we had to call maintenance to bring it to their attention. The curtains in both the living room and the bedroom were missing hooks and were gaping open at the end. I also noticed a stain of dried food on one of the bedroom curtains. I agree with other reviewers in that the bathroom is quite small and it was difficult for my husband and I to get ready at the same time. My husband didn't like the fact that there wasn't a door separating the living room and the bedroom, which diminished our sense of privacy. My husband also didn't like the fact that there wasn't a hotel gift shop available to purchase sundry items. On a positive note, we had room service on our last morning there and our breakfast was very good. All in all, we were expecting a very elegant hotel, and we left a bit disappointed.

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Impeccable Service

The management and staff at the Raphael provide personal service beyond what we've received -- even at other 4 and 5 star hotels. I stayed here for 3 weeks and was never disappointed. This historic hotel is being lovingly restored inobtrusively -- the rooms and suites are classic, comfortable and fully equipped for business or relaxation.

Great location

The hotel was styled after the smaller European hotels so compaired to American's normal HUGE standards the design was kind of small. However, the room was very nice with a seperate bedroom and living area. The livingroom furniture could have been nicer, but wasn't bad. The bed was very comfortable, and the shower was great! Hotel staff couldn't have been more helpful! The only downside is that they borrow their fitness and pool facilities from the Intercontinental across the street, so you have to walk. It was worth the walk though because both the pool and firness area were some of the best I've seen! For the price I would definitly reccomend!

Gorgeous rooms.

The Raphael was recently renovated and our suite was beautiful and shiny and clean. We plan on coming back in the winter and staying again.

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Raphael Hotel

Raphael Hotel is a Charming hotel. Great hotel for people above its 50 years, nice European decor, great location, charming entrance. But if you are young or have young siblings staying with you, there aren't amenities such as pool, gym or even a jacuzzi, and the elevator is old and slow, you will feel like that you are staying in a hotel from different era, wich could be a good thing, special if you are a nostalig .

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Wonderful Hotel

My wife and I got a great discounted rate by paying up front through Hotels.com, so we were in one of the smaller rooms. But it was immaculate and could not have been more comfortable. It was clearly just updated, and was spotless. I liked the desk with multiple power connections. And Wi-Fi is free throughout the hotel. The staff is fantastic, and the hotel is in a perfect location. The coffee maker was a Kerig like I have at home, and the TV is HD. Wonderful little perks. I'm hoping to stay here again soon.