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Ramada Plaza Charleston WV, Charleston, WV

Ramada Plaza Charleston WV

Star rating: 3.0 of 5
400 2nd Ave Sw
Charleston, WV, 25303
866-539-0036
Average Rating
3.3
Recommend
63%
38 Guest Reviews

from $94.00

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This rate first available on Friday, Nov 27

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Review Details for Ramada Plaza Charleston WV:

  • 63% Recommend
  • 3.3 Average Rating
  • 38 Guest Reviews
Hotel Service
3.4
Hotel Condition
3.1
Room Comfort
3.4
Room Cleanliness
3.6

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All Trip Types
(38 ratings)
Average Rating 3.3 of 5
Business
(11 ratings)
Average Rating 2.9 of 5
Romance
(3 ratings)
Average Rating 4.0 of 5
Family
(3 ratings)
Average Rating 4.0 of 5
With Friends
(1 ratings)
Average Rating 1.0 of 5
All Others
(20 ratings)
Average Rating 3.5 of 5

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Not Recommended

Reviewed by a hotels.com guest on August 7, 2009 Trip Type: Special Event Review 1 of 38
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
1.0
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Yes (1)
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Not so good

The carpet was so dirty we wore our shoes all the time. There were no pillow cases on the pillows when we called front desk they informed us they were out. Room was very small, not table or chairs in the room. Very disappointing for the money

 

Recommended

Reviewed by a hotels.com guest on July 3, 2009 Trip Type: Romance Review 2 of 38
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on May 27, 2009 Trip Type: Family Review 3 of 38
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Could be better.

The hotel was obviously under going renovations which I think caused the elevators to be unmercifully slow. Waiting 5 minutes to go down one floor because there were no convenient steps. The pool area was very nice but it could use a little more pool and a lot less deck. The breakfast was good, but the restaurant was lacking in both quality and service. Overall it was a nice stay, but for service and convenience it is way overpriced. I have stayed in nicer hotels for half the price.

 

Recommended

Reviewed by a hotels.com guest on April 29, 2009 Trip Type: Family Review 4 of 38
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on March 9, 2009 Trip Type: Business Review 5 of 38
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on December 16, 2008 Trip Type: Business Review 6 of 38
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on September 2, 2008 Trip Type: Overnight Stay Review 7 of 38
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on August 11, 2008 Trip Type: Business Review 8 of 38
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on July 21, 2008 Trip Type: Not Provided Review 9 of 38
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
VERY HELPFUL !!!!

Hotels.com booked my family into the Ramada Plaza wich was not accepting anymore requests and never contacted me or the hotel. They helped me set up two rooms in their sister hotel !!! Thanks for all your help !!!! A MILLION THANX !!!

 

Recommended

Reviewed by a hotels.com guest on April 20, 2008 Trip Type: Not Provided Review 10 of 38
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on April 15, 2008 Trip Type: With Friends Review 11 of 38
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Disappointed

The hotel itself was nice for the price we paid. The condition of the room was not; nor was the furniture. The hotel staff was extremely rude and not at all helpful. I was not directed to my room or offered any pleasantries, nor was I asked while checking out how my stay had been. They had no toiletries on hand for guests who may have forgotten to pack aomething. We were instead told to try going to a convenience store. The information about the area in the room for guests' convenience was lacking as well.

 

Recommended

Reviewed by a hotels.com guest on March 29, 2008 Trip Type: Special Event Review 12 of 38
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Close to the CIVIC CENTER

It was only 1 exit away from the CIVIC CENTER parking lot. The neighborhood was an industial location, but quiet at night.

 

Not Recommended

Reviewed by a hotels.com guest on March 17, 2008 Trip Type: Business Review 13 of 38
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Overpriced

Really bad neighborhood (chemical plants), rail road, etc. No view at all. Expensive too. Booked through hotels.com and Ramada refused to give me a receipt.

 

Recommended

Reviewed by a hotels.com guest on February 19, 2008 Trip Type: Romance Review 14 of 38
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on February 13, 2008 Trip Type: Business Review 15 of 38
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (1)
No (0)
dont go here

the hotel was dirty, there were holes in the wall. the tv and phone didnt work. the hotel was in a bad neighborhood. the price was outragious.

 
 
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