Radisson Hotel San Jose Airport
- Recommend
- 80%
from $59.00
Lowest avg. nightly rate
This rate first available on Friday, Nov 27
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Review Details for Radisson Hotel San Jose Airport:
- 80% Recommend
- 3.8 Average Rating
- 162 Guest Reviews
Average Rating by Reason for Trip:
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- All (162)
- Recommended (130)
- Not Recommended (32)
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Recommended
Trip Type: With Friends Review 1 of 163Great Hotel
Great Hotel to stay to stay at. Stayed for a night and was pretty satisfied with the hotel and everything.
Not Recommended
Trip Type: Business Review 2 of 163It will do in a pinch.
It was alright the furniture is a little old and there are a lot of scratch makes on the furniture. It is easy to get a nicer hotel. The strange thing is that even though the other hotels are nicer they are also cheaper.
Recommended
Trip Type: Romance Review 3 of 163Guest did not leave a comment.
Not Recommended
Trip Type: Business Review 4 of 163Radisson helps me to miss my flight home
The wakeup never occurred, the shuttle that I scheduled I was not on and nobody noticed. The staff lack of customer concern cost me 5 hours, 150$ to rebook the flight, and 75$ to shuttle to a different airport. When I discussed the problem the staff repeatedly told me they would look into it and no one ever got back to me even though I stayed at the hotel for a couple of more weeks, because I was curious if anyone would show any amount of customer service. In the end the staff offered to give me 100$ off of the rate for a week stay after I finally contacted the corporate Radisson office to inform them of the complete lack of professionalism for this hotel.
Recommended
Trip Type: Romance Review 5 of 163Guest did not leave a comment.
Recommended
Trip Type: Special Event Review 6 of 163Guest did not leave a comment.
Recommended
Trip Type: Business Review 7 of 163Guest did not leave a comment.
Recommended
Trip Type: Romance Review 8 of 163Guest did not leave a comment.
Recommended
Trip Type: Romance Review 9 of 163Guest did not leave a comment.
Recommended
Trip Type: Business Review 10 of 163I would stay there again
The room we were given was quite isolated, which has benefits for quietness but not convenient for other purposes. The lounge was comfy and friendly. The hotel was under some repair but overall it was pleasant and not unsightly or noisy. They seemed short-staffed but the staff that was there was very nice. The only complaint I had occured after I left -- I had left behind some clothes in the closet. I left several messages with the house keeping manager who didn't return my call at all. Finally the manager who took the situation in hand and rectified my concerns. I simply needed reassurance they found my clothes and would ship them back to me -- a simple phone from the housekeeping manager would have made all the difference. However, me leaving my clothes behind is no one's fault but my own. I would return to this hotel. My stay was pleasant and the location convenient to my other destinations.
Recommended
Trip Type: With Friends Review 11 of 163Guest did not leave a comment.
Recommended
Trip Type: Special Event Review 12 of 163The Rooms are clean and beds were great
My family went to SJ for a wedding, Some of them stayed at other Hotels, Mine was Rhe Radisson and it was one of the best. Thankx
Recommended
Trip Type: Business Review 13 of 163Guest did not leave a comment.
Recommended
Trip Type: Special Event Review 14 of 163Guest did not leave a comment.
Not Recommended
Trip Type: Special Event Review 15 of 163There are more fees when you get there!!!
After pre-paying for our room, we thought that we were in the clear, but when we got there they wanted to charge and additional $50 to our card for 'incidentals'. Noone from the hotel or hotels.com told us about this. Since we had a $400 hold on our card for our rental car, we didnt have the room on our card. We offered to give them double the deposit in cash. They WOULD NOT ACCEPT CASH. How stupid is that!!! They would not refund the card so we could find a different hotel and we almost ended up sleeping in our car in 100 degree weather!!! Luckiy, our friend offered to put the dep on his credit card... but if we hadnt known anyone in san jose, we for sure would have been sleeping streetside!!! I am so disgusted with the lack of customer care by this hotel and will NEVER stay at a radisson again.
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