If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Queen Kapiolani Hotel, Honolulu, HI

Queen Kapiolani Hotel

Star rating: 2.0 of 5
150 Kapahulu Ave
Honolulu, HI, 96815
866-539-0036
Average Rating
3.6
Recommend
74%
129 Guest Reviews

from $69.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

Select a Room & Rate Price Match Guarantee

Review Details for Queen Kapiolani Hotel:

  • 74% Recommend
  • 3.6 Average Rating
  • 129 Guest Reviews
Hotel Service
3.6
Hotel Condition
3.0
Room Comfort
3.5
Room Cleanliness
3.6

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(129 ratings)
Average Rating 3.6 of 5
Business
(11 ratings)
Average Rating 2.9 of 5
Romance
(18 ratings)
Average Rating 3.4 of 5
Family
(26 ratings)
Average Rating 3.5 of 5
With Friends
(25 ratings)
Average Rating 3.6 of 5
All Others
(49 ratings)
Average Rating 3.8 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 2 of 9 Previous Previous

Not Recommended

Trip Type: Not Provided Review 16 of 129
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
Close to beach

We loved the view. Got a room on a high floor and at the end. Could see Diamond Head and the beach. Best part of the room. Block off beach.

 

Not Recommended

Trip Type: Business Review 17 of 129
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (2)
No (0)
Horrible

This was the worst hotel I have ever stayed in. The carpet in the room was covered in stains, the bed did not have any fitted sheets, the blankets were dirty, the shower head was so low I had to kneel down to wash my hair, no fridge, and our non smoking room smelled like smoke. The whole non smoking floor smelled like smoke.

 

Not Recommended

Trip Type: Romance Review 18 of 129
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
Was this review helpful?
Yes (2)
No (0)
In need of HGTV .... "renovation"

Staying in Hawaii was a great experience. The Wikii area was a convenient place to shop and a place to hit the beach. Our stay at the hotel was however, not so grand. I read a review of hearing monkey's at a near by zoo and sure enough what woke us up our first and second night .... monkey's! I had to fix the toilet each time it was flushed and the bathtub would not drain. It even had roaches. Parking is not included in the price. Overall the hotel is very outdated. It needs to be renovated and updated.

 
Trip Type: With Friends Review 19 of 129
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 20 of 129
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
Nice Place..

Hotel had all the basic comforts. Not the fanciest, but nice environment and comfortable. Staff was friendly and helpful. I was happy with my stay.

 
Trip Type: Special Event Review 21 of 129
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Comfy!

It was very convenient. Near beach and zoo.

 

Not Recommended

Trip Type: Romance Review 22 of 129
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (2)
No (0)
Ok room for the money

Didn't like that we had to pay $15 per day for parking. Restaurant in the hotel could have had been food & friendly employees.

 
Trip Type: Family Review 23 of 129
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
good room for the money

I was placed in a 2 twin L shaped room (dark and tiny room) and since my son couldn't make the flight, I asked for a 1 bed room which they changed without any problems. Much better over looking the park and I could see the beach beyond. The staff especially the bell boys were very helpful and friendly. Beware that if you want to change hotels or leave early there isn't a refund so plan carefully.

 
Trip Type: Not Provided Review 24 of 129
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great room for the money

Spent most of time on the beach... so for just a bed and a shower this room was nice price...

 
Trip Type: Not Provided Review 25 of 129
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 26 of 129
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
I LIVE IN HAWAII

THIS IS NOT A FANCY HOTEL---BUT A GREAT LOCATION ACROSS FROM THE ZOO AND A BLOCK FROM THE BEACH--CLOSE TO WAIKIKI SHOPPING

 
Trip Type: With Friends Review 27 of 129
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Quality Older Hotel on the edge of Waikiki

This hotel is older. It is on Kapahulu Avenue which is a few miles onto the interstate freeway. It is across from the zoo and a short 5 minute walk to the beach. If you are looking to save money, this place is worth it, especially if you're from a neighbor island.

 
Trip Type: With Friends Review 28 of 129
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (1)
No (0)
okay place

not a bad place if you just want a room. but no free breakfast, no free wifi (its $11/day), an old tv, and local calls and coffee are not free. but simple enough of a place.

 
Trip Type: Romance Review 29 of 129
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Great for the money

I got upgraded to a kitchenet when i got there. huge room, the only downside is there is no smoking even on the balcony. the tv could be bigger and newer then the one they have but overall great room, two blocks from the beach.

 
Trip Type: Special Event Review 30 of 129
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Great for local residents to spend a night to attend an event.

THE CHECK-IN WAS VERY PLEASANT. I ASKED FOR A ROOM NEAR THE ELEVATOR AND I GOT ONE. THE ELEVATORS MAY BE A BIT SLOW BUT IT'S A BUSY HOTEL. WE HAD A VERY NICE BREAKFAST IN THE RESTAURANT. OUR ROOM WAS COMFORTABLE WITH A FRIDGE BUT I WOULD HAVE ENJOYED THE COFFEE IF IT DIDN'T COST TO DRINK IT. MOST HOTELS OFFER IT COMPLIMENTARY AS A PLUS FOR STAYING THERE.

 
 
Next Next Page 2 of 9 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.