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Queen & Crescent Hotel, New Orleans, LA

Queen & Crescent Hotel

Star rating: 3.0 of 5
344 Camp St
New Orleans, LA, 70130
866-539-0036
Average Rating
3.8
Recommend
80%
955 Guest Reviews

from $100.00

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This rate first available on Monday, Nov 23

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Review Details for Queen & Crescent Hotel:

  • 80% Recommend
  • 3.8 Average Rating
  • 955 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.8
Room Comfort
4.0
Room Cleanliness
4.0

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All Trip Types
(955 ratings)
Average Rating 3.8 of 5
Business
(161 ratings)
Average Rating 3.7 of 5
Romance
(168 ratings)
Average Rating 4.0 of 5
Family
(66 ratings)
Average Rating 3.7 of 5
With Friends
(226 ratings)
Average Rating 3.9 of 5
All Others
(334 ratings)
Average Rating 3.8 of 5

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Next Next Page 1 of 65 Previous Previous
Trip Type: Overnight Stay Review 1 of 964
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good room, great location

The hotel room itself was a little bit cramped, but overall in good condition. Location-wise, this hotel is great. It's walking distance to the waterfront, the French Market, and of course, Bourbon Street.

 
Trip Type: Romance Review 2 of 964
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 964
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 4 of 964
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Nice Hotel

Very nice hotel. In a great location, room and hotel were in good condition. Only problem I had was with the phone in the room, could not call down ahead of time to retrieve my car out of valet parking. The phone kept routing to another hotel. Other than that, the staff was very nice and courteous.

 
Trip Type: Romance Review 5 of 964
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 6 of 964
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 7 of 964
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 8 of 964
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 9 of 964
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Queen of Mismanagement

Let me just list a few problems with the Queen: 1. At check in we was greeted with a rude front desk employee. 2. Charged an extra $27 “Resort Fee” which was not opitional. 3. Once in our room and almost unpacked, the toilet overflowed, the bedding was dirty, most lamps did not work, and the safe was missing (included in your mandatory resort fee). 4. They was able to find us a different room, however, that room had carpet so dirty that we had to order extra towels to place over all the walking areas. The drapes were torn and had stains floor to ceiling. Two missing light blubs, one lamp had exposed electrical wires showing. Another lamp was propped up against the wall and fell over when I turned it on. 5. Anyone visiting this Hotel should bring your own mattress. Unless you like metal springs poking through the sheets. I was at this Hotel 10 years ago and it was wonderful. While I was checking out, I discussed these issues with the front desk, because the manager on duty had already left for the day. They even agreed with us, but could only say sorry. This place should be rented by the hour, because, in 5 minutes you will be ready to leave!

 

Not Recommended

Trip Type: With Friends Review 10 of 964
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Not what I paid for...

The hotel and staff were very nice. I did not receive a king-size bed as I requested but it was very, very comfortable. The room was really really small. Nice stay for a couple that is ok with tight quaters. Couldn't take a decent shower, the shower head was in horrible shape

 

Not Recommended

Trip Type: Business Review 11 of 964
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
3.0
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Average hotel, great location

The rooms were small but fairly comfortable. The sink was clogged in the bathroom and I had to call three times to get them to fix it and they had to try twice. They charge a resort fee yet they have no pool, jacuzzi, or any resort features. They claim to have a "fitness center" but it only has one workout machine and a tiny number of cardio items in a room as big as a closet. Very disappointing. Good location, though

 
Trip Type: Overnight Stay Review 12 of 964
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Location and Confort

Two blocks away from Burbon St. Perfect if you want to have a confortable place to sleep after sightseeing and partying a bit!!

 
Trip Type: Business Review 13 of 964
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 14 of 964
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (0)
No (0)
Worst Service

Unless you are happy to line up for at least half an hour to get service from the front desk or the valet service,don't stay at this Hotel. The rooms are much smaller than the average motel. The condition is run down and needs the bathrooms to be redone. It takes at least half an hour to get wet from the low pressure showers. Overall very disappointing.

 

Not Recommended

Trip Type: Special Event Review 15 of 964
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
 
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