Quality Suites - Universal Studios

okay stay

The room and pool was great. the bar and breakfast were outstanding. The only problems i had with the hotel were the ice machines and employees. out of 3 ice machines 2 were broken. none of the employees knew where anything was located in their own hotel. most of the employees had very limited english. and the elevators were constantly needing repairs. However, all things considered, I will stay at the same place again next year.

Best Deal

The hotel was clean, the breakfast was excellent, employees were friendly and helpful, everything was in working order except our microwave which was replaced within 30 min. of reporting it. Not sure about the free drinks as we don't drink. Elevators were a little slow and in need of remodel but they worked. For the budget conscious family I highly recommend this hotel. It's a steal!!!!

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it is to expensive, and it is not a good hotel

the hotel no satisfied by the price, is dirty, bad service.

filthy

The first thing i always do upon entering a new hotel is check the bed for clean sheets and bedbugs.There were long black hairs in the sheets.there was old coffee in the pot,open beverages in the mini fridge.remote didnt work hair on toilet.hot tub broken,both ice machines broken(i sprained my ankle),shuttle was 1 hour late picking us up at hotel,didnt pick us up at all at universal.We called mgmt but she was very rude.lat night of our stay we had no hot water.how can you run a hotel without hot water?

Guest did not leave a comment.

Guest did not leave a comment.

Great for the money

Hotel was older but clean, comfortable and has a great location. Everything worked in the room, no problems. Staff was nice. I enjoyed the comfort of the suite with a separate bedroom. Breakfast buffet was nice and so was the free wine and beer happy hour in the afternoon.

Fantastic Room for the money

The room was clean, roomy and quiet. Would definately stay there again!

Good for hte money

Clean hotel, not enough towels though.

Great stuff

The only thing I would have changed about the hotel stay was that I would have brought towels. The washing machine went down the second day of our stay and we had to go down and get fresh towels when we got back to the hotel room late that night. Otherwise a wonderful hotel!

Not Recommended!

We were extremely disappointed with the hotel. Their claim to have a "Full Breakfast" is most definately false. Breakfast often consists of bacon, oatmeal, and dry cereals. Their service was extremely poor. We had so many problems, first we received a room with no air and partial electricity, then we were moved to a room with absolutely no curtains. It was one issue after another. Definately goes up on our worst hotel ever stayed in!

OK for the money

The room had a bad smell, the carpet was dirty and the air filters were laying on the floor and the pillows were just thrown on the bed.

Guest did not leave a comment.