Princesa Sofia Gran Hotel

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Great rrom for the money

Excellent the ubication and excellent room, service. it was an unforgetable expirence at this hotel

Great hotel, great location & value

We were very impressed and surprised at the quality, service & location of this hotel. We opted for the club-level service which significantly exceed our expectations. The club-level included free access to a fully stocked bar and some really nice food including fresh fruit. Our family regularly ate our meals there and we were able to save a small bundle as a result. It is also very close to Camp Nou, which is the home field of the Barcelona soccer (football) team. Given this, it is not unusual to see star soccer players at the hotel. Indeed, in our case we were actually able to hang with Ibrahamovic at the hotel - who, by the way, is a REALLY nice person.

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Hotel Princesa Sofia

Excellent service overall

great hotel

great 5-star hotel, with exceptional breakfast included. the towels are extremely soft, they change sheets nightly, great service.

Great location

Pricessa Sofia is in a great location, within walking distances to shoppping centers, bus and metro lines. The room is comfortable, specious, particularly the bathroom. Carpet has spots and looks worn, so needs replacement. Breakfast buffet is plentiful

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Ok for the money, but not overly impressive!

The lobby and exterior of this hotel were great. The staff was generally helpful, although we did have issues with service when requesting things from our room. We ordered glasses and towels and had to call again because not one brought anything. We also had issues with their internet, but they took the charges off of our bill, so I was satisfied with that. The rooms were in need of an update/renovation and had peeling wallpaper, bumpy carpet and strange vents which wafted cigarette smoke into our bathroom, even though our whole floor was smoke free. It was on the green line so taking the metro into town was not difficult. The stop is about a block and a half away. There is also a Starbucks on the way to the metro, which was nice. They allowed us to leave our car in the parking in front of the hotel instead of parking in the garage for 20 euro/day. The hotel restaurant was unimpressive, and expensive. We had the buffet one evening, and it was 30 euros per person, which I found steep since the food was not great. The concierge was helpful and able to point us toward nice restaurants. There was an ATM in the lobby, which was helpful as it is unsafe to go to some ATMs on the streets.

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Great Service

I had an incident where I lost my passport and needed a lot of help from the hotel staff. Even before this happened, the service was perfect and the rooms are nice and spacious. The entire staff was very helpful for me when I was in need of help. They could not have been more friendly or useful. I highly recommend this hotel, both in terms of quality for price and also in cases of emergencies.