Patricia Grand Resort Hotel

customer service needs improvement

hotel was ok for the money. almost all rooms have limited ocean view.you just able to look straight in front of you. balconies are not private at all.you always can see people on your left,right and down and they can see you .because hotel is build in a V shape.if you are in a middle of V,you will be visible to everybody .front desk people need to wake up and do their job.but one girl was helpful,name Amy.when i asked to talk to manager,instead of manager coming out i was told to go in and manager was sitting in a chair in her office,but there was no other chair.so I had to talk to her standing,while she was sitting. I think it is very rude and disrespectful. parking is something else .garage is so narrow that walls in it have scraps of all colors.if you are not good driver and have hard time parking in tight spots,this place is not for you.but over all we had good time there.good location,swimming pool,lazy river,hot tubs were fun.room cleaned every day.

great location

nice view and real close to beach

Great Time

Had a great stay at the Patricia Grand and would definely stay there again. Room was more than I expected for the price. Great view from the oceanfront king suite. It seems as though all of the rooms have a good view with the way the hotel is layed out. Room was clean everything in working order. Enjoyed the pools and beach. Free wireless worked well in our 9th floor room. Lots to do in the surrounding areas if you have a car. Staff was friendly with the exception of the bartender but maybe she was having a bad day. Would reccomend this hotel for anyone looking for a value vacation in Myrtle Beach.

so so hotel

there was no cart for luggage, you had to get a bellhop, ( cost in tips ) then they had val let service that took up lower floor parking.

I enjoy staying here and it has a good central location

I have stayed at the Patricia Grand before and I like that it is right on the beach and very close to Broadway at the Beach. It is also not far from Barefoot Landing and good places to eat. I recommend staying here and will be back next year.

Needs Improvement

I was in the room from Thursday until Sunday and did not get my room cleaned until Saturday afternoon, and this was only after me calling the front desk 8 times. A person from another department came in to clean the room because all the maids had gone for the day. There was no shower curtain in the room, this was a bad experience.

Low Rate and Wonderful Location

Patricia Grand is an older hotel. It is not a 5 star, mint on pillow, overpriced, granite countertop hotel. The hotel is an older, lived in hotel with the 'old Myrtle Beach' vibe. There are various rooms, but we had a room with kitchenette and oceanfront balcony. We walked in the large area starting with the kitchen. Next to the kitchen is the living area with surrounding windows and balcony. To the right of the living area was the large closet, bathroom and bedroom. The bedroom had extremely comfortable beds with oceanfront windows and balcony door. The hotel itself does need to work on parking...you park across the street in their garage. Valet parking is only $8 and the attendants are fast and careful. The pool/lazy river/jacuzzi/game areas are kid friendly, large and very beachy. All in all this hotel is wonderful. It has the beachy atmosphere that you long for when you are at the beach. There is something magical staying at an older hotel in Myrtle Beach...skip the new and overpriced hotels and stay here.

Great room and location!

This hotel exceeded my expectations, especially after reading some of the negative reviews on this site. For the price I paid, I would have been happy with a clean room and air conditioning, but it was a great room with a great view, very large and comfortable, with a new flat screen TV. Kitchen was a little dated, but I hear they are working on that. There were NO problems with the elevators and our room was clean. We did not get a chance to eat in the restaurant, there were just too many choices elsewhere. The pools were lots of fun and being on the beach is the only way to go on a beach vacation. The parking garage is VERY tight for larger vehicles, but I had no problem in my mid size SUV, you just have to be careful and take your time on the ramps, and use your mirrors. People who know how to control their vehicle's dimensions will not have a probelm. If you park your car in parking spaces crooked, the you'll probably leave paint on the wall. I had no problem. Check in and check out was quick and easy, and I enjoyed the free WiFi. I would stay here again.

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Good Place

Although in the process of a renovation, still a great place to stay. Location is close to all the attractions you will enjoy, beachfront.

Great for the money!

Stayed at the hotel for a long weekend and was apprehensive due to all the negative reviews of the hotel. The hotel was clean but slighty "outdated." The staff was very nice and helpful. Located 1 mile from Broadway at the Beach which was fabulous. I would definately stay there again. :)

Great Room For The Money

The hotel was a great price ... It was a little older but would stay there again.

Outstanding Hotel

Had a wonderful stay. Pools were great, elevators weren't bad, rooms were comfortable. Nice place to vacation.

Nice getaway

The hotel was okay. They did have a sign up that they were making changes and updating their hotel. It is an older hotel so parts of it were worn and crumbly. Fair warning to those who want to enjoy themselves, the consierge will give you a free bag of goodies but will start into a talk about giving you free tickets to shows if you go and listen to this 90 minute spiel. It is all about time shares all over the area. Every place we went wanted to give you free tickets to show if you go.