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Pan Pacific Vancouver, Vancouver, BC

Pan Pacific Vancouver

Star rating: 4.5 of 5
999 Canada Pl
Vancouver, BC, V6C3B5, CA
866-539-0036
Average Rating
4.5
Recommend
94%
86 Guest Reviews

from $233.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 13

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Review Details for Pan Pacific Vancouver:

  • 94% Recommend
  • 4.5 Average Rating
  • 86 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.6
Room Comfort
4.7
Room Cleanliness
4.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(86 ratings)
Average Rating 4.5 of 5
Business
(12 ratings)
Average Rating 4.5 of 5
Romance
(13 ratings)
Average Rating 4.0 of 5
Family
(27 ratings)
Average Rating 4.8 of 5
With Friends
(4 ratings)
Average Rating 3.8 of 5
All Others
(30 ratings)
Average Rating 4.6 of 5

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Next Next Page 2 of 6 Previous Previous
Trip Type: Family Review 16 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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wonderful stay...

I thought the location of this hotel was perfect. We walk everywhere. We paid for a harbor view room which is a most if you can afford it. We watched the seaplanes and crise ships come and go. The view of the mountains was beautiful. Each morning I would go for a run and the bellman would have a cold water and a towel waiting in hand...nice touch! I would stay at the Pan Pacific again and again.

 
Trip Type: Family Review 17 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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great hotel with a view!

I wouldn't stay anywhere else in Vancouver! Great being on the water!

 
Trip Type: Overnight Stay Review 18 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Outstanding Hotel

The Pan Pacific Hotel was beyond our expectation. We stayed one night on each end of a cruise. The service by the bell-hop was wonderful. Not only did he deliver our bags to our room, but he also took our bags to the cruise terminal. The check-in staff were extremely helpful by allowing us to keep our bags secured until our room was ready. We went out for a walking tour of Vancouver. The receptionist called us on our cell phone to tell us that our room was ready. I would highly recommend this hotel. You will not be disapppointed.

 
Trip Type: Rest and Recreation Review 19 of 87
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 20 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Family Review 21 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Wonderful Hotel in a beautiful city

The hotel was wonderful, great comfortable rooms, nice restaurants, and pool . Great Location with a wonderful view , close to everthing, within walking distance to great restaurants, shopping, sight seeing and public transportation . The hotel staff was wonderful, well trained, well educated and very friendly.

 
Trip Type: Overnight Stay Review 22 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (2)
No (0)
Check your facts

We were told by our Cruise provider that this hotel, next to the peir, would make boarding our cruise ship quite easy. Since my husband has a heart condition that sounded perfect. Except it was the wrong pier! We needed a taxi and waiting in a long line (with the meter running) just to get our luggage to the pier. But if we had to make a mistake, it was a "wonderful mistake" with 2 1/2 days in a most lovely hotel with a great location in Vancouver. But just be sure to check your pier before booking!

 
Trip Type: With Friends Review 23 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
hotel

Our city view consisted of the railroad tracts and a little bit of the harbor. For the price, I hoped to see a pretty city skyline or some of the harbor. The hotel was lovely, just disappointed in the view from our room.

 
Trip Type: Business Review 24 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
A Truly Wonderful Hotel!

Great View! Great Service! Perfect for Convention attendees.

 
Trip Type: Romance Review 25 of 87
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 26 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Excellent value

Great stay, warm staff and great price for terrific views of the city and great location to most activities.

 

Not Recommended

Trip Type: Special Event Review 27 of 87
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (2)
No (0)
Verify rates for upgrades

Hotel offered upgrade a nominal per night increase. Suite was wonderful, given construction activity and lack of spa and other deficiencies it was not unreasonable to get the upgraded room at the price mentioned. Three people heard the same thing person checking us in. At check out the story changed to added per night above our rate. They fooled me once, shame on them. Hope you do not fall in the same trap. Do not take an upgrade without a complete statement of the cost including the Hotel.com charge. The hotel manager indicated the website states the construction, Hotel.com does not. So visit the actual hotels website to verify the prices.

 
Trip Type: Business Review 28 of 87
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 29 of 87
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (2)
No (0)
Great room for the money

This hotel is attached to the Canada Place exposition center. It is walking distance to several wonderful restaurants and the Coal Harbor Marina. On the first morning, my wife woke me to find out what the sound was that came from the harbor. It was float planes taking off and landing on the water. The sound was not very loud, but it did catch her off guard before she opened the drapes. There is no need for a rental car if you are willing to walk around the very clean and safe area. We were able to walk down to the aviation center and catch a sea plane over to Victoria for a day trip that included lunch, whale watching, and dinner before being deposited just a few blocks from the hotel by our return flight. The location was great and our experiences dining in the hotel just reinforced our impression of the level of service we received.

 

Not Recommended

Trip Type: Romance Review 30 of 87
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (3)
No (0)
No electric No sleep No satisfaction

Shortly after checking in my wife became increasingly ill so we tried to talk to the hotel to cancel the next night and did not find any cooperation. The next afternoon we received a letter informing us that the hotel’s electric would be shut down at midnight and be off till around five am. We call down immediately and said we would like to change hotels because we could not take a chance since we needed to be up and getting ready at 5am. Again there response was to bring us glow sticks and a flash light. That night was terrible. At midnight we woke up and then at 2am when electric came back on and again at 3 and 3:17 and stayed awake the rest of the night. After informing the hotel we found no satisfaction.

 
 
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