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Omni San Francisco Hotel, San Francisco, CA

Omni San Francisco Hotel

Star rating: 4.0 of 5
500 California St
San Francisco, CA, 94104
866-539-0036
Average Rating
4.7
Recommend
95%
214 Guest Reviews

from $135.00

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This rate first available on Wednesday, Nov 25

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Review Details for Omni San Francisco Hotel:

  • 95% Recommend
  • 4.7 Average Rating
  • 214 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.7
Room Comfort
4.7
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(214 ratings)
Average Rating 4.7 of 5
Business
(26 ratings)
Average Rating 4.5 of 5
Romance
(74 ratings)
Average Rating 4.8 of 5
Family
(23 ratings)
Average Rating 4.7 of 5
With Friends
(22 ratings)
Average Rating 4.8 of 5
All Others
(69 ratings)
Average Rating 4.6 of 5

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Next Next Page 1 of 15 Previous Previous
Trip Type: Business Review 1 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Excellent choice in great location

Great location convenient to financial district, Union Square, etc. Outstanding, friendly staff. Property in very good physical condition. Excellent value.

 
Trip Type: Business Review 2 of 218
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 3 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Great rate for a great hotel!

Fantastic staff -- incredibly friendly and helpful. Only regret was the quality of the bed.

 
Trip Type: Rest and Recreation Review 4 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great View, no hesitation in changing rooms

We had a very nice room at the Omni. We changed rooms from the first room we had as we looked into offices across the way. We were given a room two floors up (17 floor) right on top of the room we had before, but above the office view and in exchange were given a room with a spectacular view of the bay! No extra charge. The staff was very friendly, including the doormen who were very attentive. It was a quiet location (financail district) with the California Cable line right in front of the hotel, which made it very easy to get around. It is a couple of blocks in any direction to any area in the city a tourist would have on their agenda. We are local (30 miles down the pennisula), so we know the city pretty well and found this hotel wonderful for a get-away.

 
Trip Type: Family Review 5 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location

This hotel had a great location--walking distance to Union Square without going over Nob Hill. The hotel staff is very friendly and knowledgeable.

 
Trip Type: With Friends Review 7 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent Service and Amenities

I was very impressed with the high level of professionalism and service from all of the employees of the Omni Hotel. Everyone was extremely friendly and welcoming. The rooms were very elegant, clean, and inviting, with all the conveniences of my own home. I will definitely stay there again on one of my future visits to San Francisco.

 
Trip Type: Special Event Review 8 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great all around

Great price, great room, great staff. Will come back

 
Trip Type: Special Event Review 9 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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GREAT place

The staff couldn't have been nice or more helpful, the rooms were extremely nice and clean, and the location was great for getting around the city. The only drawback was trying to get a cab. For some reason, there weren't a lot of cabs in the area, but the hotel had access to a fleet of town cars which were quite reasonable. I'd stay there again, no question.

 
Trip Type: Special Event Review 10 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 11 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 12 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Romance Review 13 of 218
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Very Pleased with this Selection

Great employees, very helpful staff, great service, nothing negative to say!

 

Not Recommended

Trip Type: Not Provided Review 14 of 218
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
1.0
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So-So Room.

Based on the online reviews, I had certain expectations for the Omni that simply were not met. Much nicer hotels in a variety of locations in SF. Plus we were booked into a "smoking optional", which we didn't request.

 
Trip Type: Family Review 15 of 218
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Historic Hotel

Good hotel, not as great as the price eludes. Ala carte pricing on all ameneties. Service was great. Beds were fine, pillows were awful.

 
 
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