Omni Chicago Hotel

Excellent hotel

The Omni is situated right off Michigan Ave. and is close to some great restaurants on Rush St. The hotel staff could not have been nicer. The only disappointment was that the room was right next to the ice machine and, therfore, was a bit noisy.

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Parking Fee

No one ever mentioned that there is a fee of $49 per day to park your car there. Other than that..Hotel was great!

Outstanding

Wonderful hotel, much better than the Drake. Beautiful view and clean. Only strange thing is that the lobby is on the 3rd floor, and you have to take 2 elevators to get to your room.

So many hotels downtown, go ELSEWHERE

I'll start off by saying that when I pay a lot for a hotel, I demand a lot. Omni falls short. From the check in staff having a little attitude, to the room not looking at all like the pics, cleanliness being so/so, to the part that ruined my stay. The bed was horrible! I couldn't sleep at all on it, lumpy, old, just not up to par. For a hotel at this price, I expect a lot more. I will not return here, and recommend people reading this to go elsewhere. There are hotels in downtown that will appreciate your business.

LOcation, location, location

You couldn't ask for a better location for shopping. Walked three blocks to catch a train for the Cubs. It was a little loud with sounds of the city being right off Michigan Ave.

Great location - rooms a little tired

Can't beat the location of the Omni - very helpful concierge as well. The rooms are pretty dark and the carpeting in hallways and rooms look worn. Also -the hotel charges $20 a night for a roll away bed which seems a little exploitive considering this is not an inexpensive hotel.

location good, internet bad

I loved the location and staff, service and food, But u had to pay 9.99$ for internet service per day, and the service poor, and kept getting interrupted.

Our favorite Chicago hotel

The beds are so comfortable! I love the fact that there are 2 separate rooms. The only downside to this hotel are the insufficient number of elevators for a hotel of this size and the slow speed of the 2 working elevators.

Very nice hotel

I really enjoyed my stay at Omni Chicago. It was right in the heart of everything! The room was very nice. The bed was plush and comfortable. The bathroom was roomy and spa like. The service was great! The only down side, if anything, was that no refrigerator was in the room; so I couldn't keep my drinks cold. I would definitely recommend and I will definitely return.

Outstanding Hotel

Although the hotel itself is beautiful, the service was outstanding and made it a very pleasant stay. We had one issue with the hotel charging on a debit card, but it was resolved quickly - again, great service!! We look forward to staying at the hotel again in the future.

Great Choice

This hotel was better than expected and certainly better than ant room at this rate that we ever stayed in ! Good service and very wonderful service,

Rude Staff

While the location of the hotel is perfect, the staff would need training on how to treat guests. Apparently they have forgotten that they rely on guests and not the other way around.

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