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New Hotel Charlemagne, Brussels,

New Hotel Charlemagne

Star rating: 4.0 of 5
Boulevard Charlemagne 25-27
Brussels, 1000, BE
866-539-0036
Average Rating
3.0
Recommend
50%
4 Guest Reviews

from $83.00

Lowest avg. nightly rate

This rate first available on Thursday, Dec 10

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Review Details for New Hotel Charlemagne:

  • 50% Recommend
  • 3.0 Average Rating
  • 4 Guest Reviews
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.3
Room Cleanliness
3.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(4 ratings)
Average Rating 3.0 of 5
Business
(1 ratings)
Average Rating 5.0 of 5
Romance
(1 ratings)
Average Rating 2.0 of 5
Family
(1 ratings)
Average Rating 4.0 of 5
With Friends
(1 ratings)
Average Rating 1.0 of 5
All Others
(1 ratings)
Average Rating 5.0 of 5

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Trip Type: Business Review 1 of 5
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

Great room for the money

 

Not Recommended

Trip Type: Romance Review 2 of 5
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Needs help

The hotel was not at all as nice as the website made it seem. The room was simply ugly, bed was too small, and let me tell you about the room service...the food was gross, we ordered mushroom soup and it wound up being some soup made from an instant packet that wasn't even stirred thoroughly. The people at the hotel weren't friendly at all. We felt that we were doing something wrong by simply staying at this hotel. Find a better one!

 
Trip Type: Family Review 3 of 5
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful Hotel

We spent 30 days traveling to 8 countries in Europe and New Hotel Charlemagne was one of the nicest hotels we stayed at. It's located a short distance from the City Center and the Metro is needed to get back and forth. The hotel is located just a few minutes from the European Commission in a neighborhood we felt very safe in. The staff was very welcoming and helpful. This was the only European hotel we stayed at that actually had a bathtub, which was very much appreciated.

 
Trip Type: Special Event Review 4 of 5
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Not Recommended

Trip Type: With Friends Review 5 of 5
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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No way is this a 4-star hotel!

Our room was horribly small, and had furnishings from the 1970's. Granted, one of the people in our group had a beautifully redecorated room, but that was small comfort given that his room was only $20 more than ours. The lobby was dreary, and the gentleman at the front desk was completely disinterested in helping us find a restaurant as the one in the hotel was not open.

 
 
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