Mount Royal Hotel

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Nice hotel

Bathroom was very cramped--vanity was almost useless. Tried to get a drink in the lounge downstairs--they said it was open but no one ever showed up to serve us.

Great Value

Wonderful room. Older hotel, so it had a smaller bathroom, The quality was wonderful and being downtown Banff was perfect for our desires.

If you Stay At the Mount Royal

Our First night at the Mount Royal we had a room overlooking Banff Avenue, the main street of Banff. We were kept up all night, well into the early morning, by party goers out in the street and it was Tuesday! Our second night we asked for a room on the back side of the hotel and not only did we get a better night sleep but the veiw of the mountains was prettier.

Needs Improvement

The room we had was very far away from the elevator. Not only so, we have to walk through stairs to get to the room. The card key did not work well so that I had to walk up and down after a long day to get it fixed. The room is clean and small, however, the air condition never worked.

Great price - great location!

Banff is not a big town, but the location of this hotel excellent. . . great places to eat, shop, and stunning scenery all around as soon as you step out the front door. I would stay here again!

good hotel

The pillows were the best!

Great room for the money

Great location. You are in the heart of Banff. Walking distance to resturants, shops and river. They upgrated our room when we checked in which was very nice. We had a king and they upgraded us to 2 queen beds. Beds were very comfortable. The Canadians are so friendly. We had one question for the front desk and she was able to direct us to the specific place we asked about. I can't think of anything negative. Our experience was very positive.

Great hotel

The hotel location is great, it is right at center of Banff, we can walk to the restaurants and shops. The hotel itself is well maintained!!

death trap

hotel is a almalgum of old buildings made in to a hotel.I feel is a death trap in case of a fire no halls go through. The hotel is unsympathic to handicapped you will not get what you reserve, they put wheel chair bound people on trird floor with only use of a elevator in combination of stairs to get out alive some rooms have no air condition carpeting filthy be prepared to beg for towels parking is almost impossible not enough spaces for all of rooms for a 3 star hotel does not meet 1 star

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no microwave facility so if you have kids alternate arrangements recommended

Hotel is good, carpet is neat but when my kid was crawling on it, he picked up all dust on his legs. no microwave so if you have a small kid and need to heat something there is no arrangement. hotel will not help. other wise excellent location and nice hotel.

Nice quaint hotel, excellent value

I chose this hotel because of it's low price and location. I was pleased by the in-hotel dining options and the nice room layout. I had problems with the wireless internet (not free), but the desk gave me an ethernet cable to fix the problem (it did). Admittedly not a problem for most guests there, but I was on business. Cleaning staff quite thorough. Highly recommended.

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