Microtel Inn & Suites San Antonio (Northeast)

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Needs Improvement, Hard to find

Unless familiar with the feeder troughes alongside the highways in Texas, this hotel will be difficult to find. My GPS had to take me down a washed out, partially closed road to even get to the hotel. Once at the hotel, the paint was peeling (in sheets) off the wall. The view (of the parking lot) wasn't all that bad. We had obviously underestimated what "pool" and "internet" meant. The outdoor pool was very small, no indoor pool. Internet was slow, at best, and sometimes non-functional.

Needs Improvement

The Hotel was definitely what you paid for. The Hotel was in the middle of a remodel in the Lobby, which was perfectly fine, but the rooms were in more need of a makeover than the lobby. One room of ours had the shower curtain rod broken off the wall and mold lining the drywall around the tub. Another room was half flooded from the Air Conditioner. Most other things wer as I expected, other than the pool, it was the smallest pool I have ever seen. Literally it looked like a small kiddie pool.

Pretty good and pretty cheap.

It wasn't perfect but there was good customer service, everyone answered any and all questions. There was some trouble getting the door to the room to close properly but beyond that, we were pretty pleased.

Pool was Poo

A/C leaked on floor. Swimming pool looked nasty. If you just need a place to sleep for cheap it was OK.

Customer Service Needs Much Improvement

Several of the front desk employees were extremely rude and were unwilling to help. I would not recommend this hotel to others because of the service.

Good room hard bed

A bed of stone would have been softer.

Great For the Mmoney

Nice window ledges and suits were awsome. The continental breakfast was nothing but donuts and creal, so do not expect a spread. Its very Quite and a good place to disappear

Needs real maintenance person on staff

Looks like it was a very nice place when it was brand new. Need a real maintenance person on staff. It looks like the minor repairs and fixes where done on the cheap by a brother-in-law. Breakfast war sparce and most of the pasteries were more than a day old.

Don't stay here!!!!!

For the most part the staff was ok but not very friendly. The hotel makes a loud noise like every 2 hours so if you have a child you can't get them to sleep nor can you go to sleep. The beds are not queens they are more like fulls, we have a gueen at home and the bed at the hotel is definatly smaller. The location is ok it's right off the highway but thats the only thing nice about it. Our view was looking at the back of another building. We were just straight up disapponited with this hotel.

Good for the money

We stayed one night on Xmas eve, arriving close to midnight. The fellow working the front desk was gracious to the extreme. If you just need an inexpensive, clean place to crash, this is a good choice.

Place to rest

This hotel had a very pleasing staff and nice enough facilities. I was there to go and do and needed a clean, safe place to sleep. That is what I got.

needs improvement

the hotel needs improvement

If you want to pay cheap only to sleep.

If you want to pay cheap rates only to sleep as the structure is not that good then you can try this Hotel.