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Microtel Inn & Suites - KCI Airport, Kansas City, MO

Microtel Inn & Suites - KCI Airport

Star rating: 2.0 of 5
11831 Nw Plaza Cir
Kansas City, MO, 64153
866-539-0036
Average Rating
4.1
Recommend
85%
271 Guest Reviews

from $45.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Microtel Inn & Suites - KCI Airport:

  • 85% Recommend
  • 4.1 Average Rating
  • 271 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.9
Room Comfort
4.1
Room Cleanliness
4.1

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All Trip Types
(271 ratings)
Average Rating 4.1 of 5
Business
(59 ratings)
Average Rating 4.2 of 5
Romance
(7 ratings)
Average Rating 4.1 of 5
Family
(11 ratings)
Average Rating 4.3 of 5
With Friends
(15 ratings)
Average Rating 4.4 of 5
All Others
(174 ratings)
Average Rating 4.0 of 5

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Next Next Page 2 of 19 Previous Previous
Trip Type: Overnight Stay Review 16 of 273
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 17 of 273
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Convenient and great value

We recently stayed at this hotel to catch an early morning flight at the airport. Our bed was extremely comfortable and the bedding was high quality. Our room was clean, staff was friendly and the shuttle to the airport was on time. We used their park and fly program and our car was waiting for us upon arrival. I think this hotel is a great value and would surely stay there again.

 
Trip Type: Special Event Review 18 of 273
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 19 of 273
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Great if you in need of a night before or after you fly

I was on a my second trip to Florida. The first time I used a different hotel and was sorely dissatified. This time my choice was Microtel and it was great. The rooms are a bit small but if all you need is a nice nights stay before your flight or after this is a great hotel. There isn't a pool and the breakfast was your standard bagels and pastries but it was good enough for my buck!!

 

Not Recommended

Trip Type: Overnight Stay Review 20 of 273
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Felt Cheap

I do not want to sound negative because the hotel was okay but the hotel just felt cheap. There was no shampoo, hand lotion, bath items in the room. I felt like the owner was just trying to save a dollar instead of providing a service. The room seemed outdated. Now it was clean and when I had a problem in my room it was fixed immediately.

 
Trip Type: Romance Review 21 of 273
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Great service and location

Stayed three nights. Very convenient location, very near the airport. Maid service was above and beyond. Lots of shopping and dining within 10 minutes or so. The hotel across the street has a restaurant with take out. A very pleasant stay, will be back again.

 
Trip Type: Special Event Review 22 of 273
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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For a 2-Star rated place, it's a GREAT price!

They didn't get a 'perfect' score from me for 2 simple reasons: 1. I got a smoking room and there were no ash trays. Had to use a cup with water. 2. There was a small (what looked like) blood stain on the sheet. The new flat screen LCD TV on the wall was a nice change from the blurry old TV you usually see in hotels.

 
Trip Type: Business Review 23 of 273
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Exactly what you would expect

This hotel is exactly what you would expect from a Microtel, it is a tiny economy room with very few aminities. The biggest complaint I have is the front desk staff. They were rude and not helpful in any way whatsoever. It's comparable to driving a Geo Metro, it's tiny and uncomfortable but it gets the job done.

 
Trip Type: Overnight Stay Review 24 of 273
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 25 of 273
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
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bed bugs or fleas

I was disappointed in the appearance of the interior, compared to other Microtels. It needs some maintenance. My children had multiple bites on their bodies from either bed bugs or fleas in their bed. Yuck! The bedding did not appear to be very clean, either.

 
Trip Type: Overnight Stay Review 26 of 273
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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GREAT HOTEL

CLEAN & COMFY GREAT PEOPLE & THE SHUTTLE DRIVER TO THE AIRPORT

 
Trip Type: Not Provided Review 27 of 273
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Nice hotel with exception

The hotel was great for the most part, but I had one bad experience that partially ruined it. I'll start with the good: comfortable bed, flat screen TV, perfect location next to the airport, free continental breakfast and shuttle ride to airport. My beef was the first room I was put in had a wet washcloth wrapped up between the sheets. I assume this was a simple housekeeping mistake, but something that should not happen. It grossed me out, but thankfully they gave me a new room. I've never experienced such a thing at a hotel room before though. Otherwise, my two-night stay was very good.

 

Not Recommended

Trip Type: With Friends Review 28 of 273
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Too small

The room was very small for 2 people. Smaller than a cruise ship room.

 
Trip Type: Family Review 29 of 273
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great Hotel

We were pleasantly surprised by this hotel! The room was lovely! We were very easily able to have our toddler share our suite with us, which is not an easy thing normally! The bed was wonderful! The sheets were very soft and great quailty, as were the pillows. The towels in the bathroom were a much higher quality than we are used to for a hotel at their price. It was great, we will definitely be staying there again. Location is very close to the airport!

 

Not Recommended

Trip Type: Special Event Review 30 of 273
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Very Limited Parking

The motel barely has enough parking spots for the rooms they have, but they also rent their spaces for park and fly. The weekend we stayed there, they only had 3 rooms unoccupied, but there was no parking. People were parked along the sides in place where they could be hit extremely easily. When we got back from the wedding we attended, there were no spots. The girl at the desk suggested to the guy who drives the shuttle bus to let us have his spot, and he said no way. That was the absolute wrong answer. The paying guests should always get the spot and the shuttle bus can park out on the road. Also, the girl working the front desk didn't smile, nor greet her guests. It was as if we were an imposition taking her time to check us in and out.

 
 
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