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Metropolitan Hotel, Toronto, ON

Metropolitan Hotel

Star rating: 3.5 of 5
108 Chestnut St
Toronto, ON, M5G1R3, CA
866-539-0036
Average Rating
4.1
Recommend
85%
179 Guest Reviews

from $106.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Metropolitan Hotel:

  • 85% Recommend
  • 4.1 Average Rating
  • 179 Guest Reviews
Hotel Service
4.1
Hotel Condition
4.0
Room Comfort
4.1
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

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All Trip Types
(179 ratings)
Average Rating 4.1 of 5
Business
(41 ratings)
Average Rating 4.1 of 5
Romance
(45 ratings)
Average Rating 4.5 of 5
Family
(21 ratings)
Average Rating 4.2 of 5
With Friends
(19 ratings)
Average Rating 4.0 of 5
All Others
(50 ratings)
Average Rating 3.7 of 5

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Trip Type: Romance Review 16 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Very nice hotel, great staff, great location and very clean! Couldn't ask for more!

 
Trip Type: Not Provided Review 17 of 180
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
5.0
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Outstanding service

During a very busy Film Festival weekend the reception area staff was extremely helpful and always went above and beyond. The room was a little dark and the duvet was weird, but I would go back there for the festival next year.

 
Trip Type: Family Review 18 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great hotel for price and location

Everything was great; exceeded by expectations. Only complaint, the toilet rocked and ran at times. The ac could have been better. Otherwise, was excellent.

 

Not Recommended

Trip Type: Not Provided Review 19 of 180
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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stay away

they said that parking was inc... it was not.. cost us extra $50 to get our car out the next day... should of stayed at a better hotel with parking ....

 
Trip Type: Family Review 20 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 21 of 180
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Beautiful hotel for the price

Enjoyed our stay, staff was very efficient, hotel very clean and accommodations superior for the price we paid. We left something in one of the drawers and the household staff found the item and put it into lost & found. When we called the desk took our number and promptly called back to make arrangements for us to receive the item. I've left things before and this is the first time a hotel has acknowledged and returned anything. Highly recommend staying here.

 
Trip Type: Family Review 22 of 180
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Excellent Location

My wife and I spent seven great days at the Metropolitan Hotel. During our stay we walked to every attraction in Toronto. We were able to visit all the different neighborhoods, Rogers Centre, Harbor Front, and Harbor Islands. Ground transportation from the airport is direct to the Metropolitan and runs constantly in both directions. Our tour to Niagara Falls picked us up right at the hotel and was an excellent and reasonable tour. The hotel was perfect for what we wanted to do during our stay. The hotel staff was helpful and attentive to whatever we needed. In addition to having a great stay, the hotel was also convenient to a large number of excellent restaurants. We also noticed that this hotel was used by visiting dignitaries, airline employees staying in Toronto, and beauty pageant contestants. We will look to return again next summer.

 
Trip Type: Romance Review 23 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 24 of 180
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 25 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (2)
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Everything great except restaurants too expensive;eat here instead!

The Metropolitan is located close to Chinatown and the Art Gallery of Ontario, and is walking distance from lots more. The room was pleasant and the staff helpful. The only complaint was the prices in the hotel restaurants. We ate in the Asian restaurant in the hotel and ended up spending over $100 for two main courses and three glasses of wine. The food was good, but not that good. A Toronto native later recommended Asian Legend, which is in just a few blocks up on Dundas (418) where we had a fantastic dinner for about thirty bucks. Try their steamed dumplings with soup inside! We never did eat breakfast at the hotel, again b/c of prices. Try Java Joe's on Dundas, in the first block after you turn left onto Dundas. It's on the opposite side of the street that you'll be on. Great coffee etc. Toronto is a great place to visit!

 
Trip Type: Business Review 26 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Service was excellent, staf went the extra mile to help. Good value - so incredibly convenient

Great service Pleasant staff who made an extra effort beyond the call of duty.

 
Trip Type: Family Review 27 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Fantastic Hotel...as always!

The Metropolitan is our favorite place to stay in Toronto, and it never fails us (we've stayed there 3 times, and will every time we return to Toronto). The hotel is grand and beautiful, and the staff there is beyond cordial. Rooms are always clean an fresh, and the beds and pillows are very comfy! Plus, every room we've ever had there has had a beautiful view of the city. The location is central to & just a quick walk away from practically everything: Chinatown, Eaton Centre, CN Tower, theater and fashion districts, tons of restaurants, etc. Plus, they have a really nice pool area and fitness center in the hotel. What's also nice is they offer discounts to guests for their restaurant...the breakfast buffet is VERY tasty and has lots of fresh fruit and really good food. To sum it up, The Metropolitan is an all-around great place to stay...NO COMPLAINTS from us...and we highly recommend it to everyone!

 
Trip Type: With Friends Review 28 of 180
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel

Nice location. Near Chinatown. Short walk to Eaton Center. Nice rooms and service. Nice dining and bar.

 
Trip Type: Romance Review 29 of 180
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (1)

Guest did not leave a comment.

 
Trip Type: Business Review 30 of 180
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good value

This hotel, in the heart of Chinatown, is well-situated for the subway, Chinese and Japanese dinners, and an easy walk to the Art Gallery of Ontario. Rooms are better than simply functional, although they no longer have mini-refrigerators. Adequate fitness room, not great. Good restaurants in the hotel, offered at a modest discount. It's worth joining their loyalty club, even if you only stay once; it's free and gives you free in-room wi-fi.

 
 
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