Marriott Cleveland at Key Center

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Convenient location

We booked a room at the Marriott Cleveland at Key Center because we were in town for the Mid American Conference basketball tournament. The hotel is very close to the Quickens Loan Arena, Progressive Field, and numerous downtown restaurants and shops.

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Great Hotel and Fun Bar

Living in pricey Goldcoast area of Chicago and working in the consulting industry, expectations were to stay at a mediocre hotel for the price we were paying. Expectations were surpassed by staff, cleanliness, and overall appeal. Location was fantastic, hotel bar was friendly and bustling, and ambiance was great. Attended a wedding reception in conference area which was extremely well done by the hotel as well. Highly recommended stay in Cleveland.

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Outstanding Hotel Stay

The Marriott Cleveland at Key Center was wonderful. I recommend this hotel to everyone. The staff was very nice and professional. My husband left very important papers there and Security sent them out immediately. You will have a rest-full stay.

Needs Improvement

It was a very nice hotel. I feel they need to work on their customer service at the front desk. One lady was very rude.

Suspect higher rates because of U.S. National Championships

My daughter and I stayed for just two days to attend the finals of the U.S. Figure Skating Championships at the Quicken Loans Arena. It was within walking distance; however the cold and wind made the every present taxi's at the front a blessing for us. There were, however, no taxi's in front of the Q to bring us back. We walked have way in Freezing-Blowing-Cold before we found a cab to bring us back. We drove the next day with parking available directly across from the Arena. The valet, front desk and room service personnel were all very pleasant, helpful and timely. A real plus when you have a time sensitve schedule. After nearly 12 hours of watching skating and no formal meals, the room service which ran till very late was a real life saver for us. We ordered WAY MORE than we could eat-- but everything was excellent. Rooms were incedibly spacious and comfortable. We'd stay there again-- though I suspect that the event in the area made the rates substantially higher than what would be standard-- making our chances of going again more likely.

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Very nice hotel!

We had a great stay at the Marriott cleveland at key center. The staff was kind and very helpful! Withing walking distance to the Rock N Roll Hall of Fame and many restaurants. Definately worth the price!