Mandarin Oriental, Washington D.C.

Fantastic

The Mandarin in DC was possibly the most comfortable hotel that I've ever stayed at. The service was outstanding, the morning breakfast "buffet" was excellent and well priced, and the bathroom in our room was excellent.

Needs improvement

inconsistent service, remodeling / work underway was overwhelming. Location is remote. Terribly disappointed. Did not meet my standards for a 5 star. I am not a fan.

Sleep but don't eat or drink here!

The hotel is a really beautiful hotel. They were able to check us in early but they claimed they were giving us an upgrade and they put us in a handicap room which does not have the nice bathroom. Not much of an upgrade. There doesn't seem to be anyplace to park your own car and valet parking is expensive. If you're a lady, you will love the whirlpool and steam room in the ladies locker room, very nice. Only downfall, don't eat here if you can help it! If you want food, go back out across the bridge and find a restaurant! Prices were way to high!! We sat in the lounge, drinks were basically over priced, we ordered some fancy chicken wings that were double what you'd pay normally, the menus are very limited without many choices unless you eat sushi, sashimi, etc. They will give you mixed nuts on your table if you get something. The jazz was nice, if you go on the weekend, but the lounge gets crowded and there's not enough seating. Our room had an honor bar but make sure that you check it for whats in it and match it against the list; we were missing several things, but I was able to let the front desk know so they didn't charge us for it. There is a CVS right next door that was opening a few days after our visit, get your snacks there. Breakfast was ok but very expensive, plus they charge a delivery fee and extra service charge. So, beautiful hotel, sleep here, but if you want to save some money, go out for all your eating and activities.

Great Hotel... Maybe not for kids

To the point... I liked the hotel and it was quite comfortable. But, NO SODA MACHINE!!! Really? So, I have to go to the bar or get a soda from the room bar? $4.00 for a tiny die soda!!! A little inconvenient. Other than that, it was just fine.

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Great Hotel

New, nice and clean. One of the few DC hotels with a pool, which was great for the kids. Hotel staff was outstanding.

Beautiful

My Suite was beautiful, spacious, comfortable, big bathroom, clean!. The service was excellent. Highly Recommend

Amazing Hotel

I would definitely recommend the Mandarin Oriental. However I would caution future visitors to understand that the prices for food and drinks are quite high. On average for $12 for a glass of wine or beer. We went off property for dinner and drinks, and the good thing is that the proximity of the hotel is just a short cab ride to more affordable establishments. In fact a short walk over the bridge and you are an amazing outdoor fish market that will cook fresh seafood to order. Dawn

Mandarin Oriental, Wash DC

A truly five star property, beautifully designed and maintained. Happy to stay there next time I'm in DC, if it's again possible to get the kind of deal hotels.com offered (otherwise it's more than I'd want to pay on a simple business trip).

You get what you pay for

This hotel is pricey but the quality matches the price well. Service was excellent - the safe in our room didn't work, but when we called they had someone in to fix it within 5 minutes. The spa is great - also expensive but the facilities and service were appropriately excellent. There's a Starbucks across the street and a sandwich shop next door, but not much else in the same block. However, the National Mall is only two blocks away.

FAB HOTEL

The hotel was 5 stars. The concierge and the staff were great they helped my friend and I get around Washington. We were given ideas for restauants and sight seeings. It was a great trip. THANKS

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Fabulous Hotel and Staff

This hotel is beautiful, the staff is wonderful- friendly and professional. Our every request was met quickly, room service even arrived for breakfast in 15 minutes! Can't wait to return to DC so we can stay at the Mandarin again!