Loews Hotel Philadelphia
- Recommend
- 91%
from $199.00
Lowest avg. nightly rate
This rate first available on Thursday, Dec 17
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Review Details for Loews Hotel Philadelphia:
- 91% Recommend
- 4.4 Average Rating
- 193 Guest Reviews
Average Rating by Reason for Trip:
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- All (193)
- Recommended (175)
- Not Recommended (18)
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Recommended
Trip Type: Romance Review 16 of 194Guest did not leave a comment.
Not Recommended
Trip Type: Special Event Review 17 of 194Guest did not leave a comment.
Recommended
Trip Type: Business Review 18 of 194Right next to convention center
Nice hotel and great service. Easy access to subway and convention center.
Recommended
Trip Type: Business Review 19 of 194Great location for business travelers
The Loews is conveniently located close to the downtown business district and the convention center. It is not too far from the historic area, but you will have to walk several blocks. My room was comfortable and relatively large by downtown hotel standards. The lobby and public spaces are dark and not all that inviting, but the room itself was airy and light. My view of the service is mixed. They said all the right things at check in, but when I asked for a one-hour delay in checking out to prepare for a 2:00 business meeting they refused and weren't all that friendly in doing so. Other than that, for the price, not a bad option.
Recommended
Trip Type: Business Review 20 of 194Not as wonderful as they make it out to be
Stayed on the Concierge level, really there was no "perk" Breakfast was miscoded as 6:30AM to 11:30AM it was over at 10:30 so we missed it. Pool was cold. Water in the room was hot one minute cold the next. Air conditioning was fixed but stopped working in the middle of the night. Parking is $38 a night. Staff was always very nice.
Recommended
Trip Type: Not Provided Review 21 of 194Guest did not leave a comment.
Recommended
Trip Type: Family Review 22 of 194Guest did not leave a comment.
Recommended
Trip Type: Special Event Review 23 of 194Guest did not leave a comment.
Recommended
Trip Type: Romance Review 24 of 194Great Hotel
Top-notch experience, all the way! Our flight got in over four hours before check-in time, but they checked us in immediately anyways! Great spa services - definitely take advantage if you go!
Not Recommended
Trip Type: Business Review 25 of 194Needs Improvement
I stayed two days. My room was not cleaned the entire stay (No, not even the sheets or towels were changed out). I had dinner in my room the first night and the food was a real disappointment. The food apparently sat waiting to be delivered to my room for an extended period of time as the hot foods were cold and the cold sandwich was hot. The iced tea had melted all of the ice and was very warm. The second day I ate in the restaurant and was very impressed with both service and food quality. At check out, I was double charged for parking and food. When I mentioned the charges, they were reversed. NNot happy with the experience. Jim
Recommended
Trip Type: Special Event Review 26 of 194Not worth the price
Stayed here last week while attending the Philly Pops concert. Hotel was not cleaned at all. Gum stains right in front of our door. Carpets in lobby and hall not vacuumed. Had what was supposed to be a non-smoking room, smelled smoke as soon as we entered our room. For what was paid for this room expected better.
Recommended
Trip Type: Romance Review 27 of 194Nice Rooms
Enjoyed my stay and have the pleasure in running into a celebrity on the elevator and the room was clean and comfortable
Recommended
Trip Type: Romance Review 28 of 194Guest did not leave a comment.
Recommended
Trip Type: Business Review 29 of 194nice hotel
The location of the hotel was nice as long as you know how to navigate around and in the city. The room was extremely clean and comfortable to be in. However, there was no site seeing from the windows of my room unless you wanted to see another building.
Not Recommended
Trip Type: Romance Review 30 of 194Poor Service and Not Typical of its Class
I had never stayed at a Loew's before, but had read comparisons to other hotels that I really like. I was let down. Our reservation wasn't correct. We had reserved 1 King, but got 2 double beds. We were then told they had all the of King rooms booked, so we were out of luck and didn't even get much of an apology for the mistake. The walls were paper thin. I could hear the woman next door singing hymns and could hear even normal volume conversations from the hallway in our room. The cabinet holding the TV had what I would guess to be a good 3 months dust collected on the top of it and the nightstand had chunks of wood knocked off. We had a view straight into an office building next door that was so close I could read their screensavers. We attempted to order room service one night, but were told that it would be a two hour wait. We opted to look for dinner elsewhere. And finally, when we had our car brought around by the valet to leave, the car was left in a tunnel still inside the garage. When we came out, 3 valets were standing there with nothing to do, however none of them offered to bring the car up to the valet window for us or assist with our luggage. Nevermind the almost ridiculous price that they charge for parking. On the upside, the location is great and we were able to walk to quite a lot of places.
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