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Lake Louise Inn, Lake Louise, AB

Lake Louise Inn

Star rating: 3.0 of 5
210 Village Road
Lake Louise, AB, T0L1E0, CA
866-539-0036
Average Rating
3.7
Recommend
57%
23 Guest Reviews

from $129.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

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Review Details for Lake Louise Inn:

  • 57% Recommend
  • 3.7 Average Rating
  • 23 Guest Reviews
Hotel Service
3.9
Hotel Condition
3.8
Room Comfort
3.5
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(23 ratings)
Average Rating 3.7 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(1 ratings)
Average Rating 5.0 of 5
Family
(9 ratings)
Average Rating 3.9 of 5
With Friends
(3 ratings)
Average Rating 3.3 of 5
All Others
(10 ratings)
Average Rating 3.6 of 5

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Trip Type: Family Review 1 of 23
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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Nice location

Good location with beautiful view. No A/C made it a little warm. We were on the third floor and the stairs were a pain with luggage. The room was small, but the bathroom was good size. The hotel staff was very nice and helpful.

 

Not Recommended

Trip Type: Overnight Stay Review 2 of 23
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Not the best stay for us

We stayed 2 nights, in an economy twin room in the Pine Building. The positives: room heating worked great, nice toiletries, good location(walking distance from a small shopping plaza) and relatively easy to find, decent food in restaurant, standard breakfast options, beautiful views and flowers on hotel grounds. The negatives: very small rooms, smelly shower curtain, stains on carpeted floor, no free internet access ( you need to pay $10 for 24 hrs), no elevator in Pine building (we had to manually lift our luggage up two flights of stairs), local channel describing the rockies was static-ridden and we couldn't hear the narrator; sometimes the room became too heated and we had to open the door to let the heat out (poor ventilation in general), one staff member was not friendly when we checked in- no maps or explanation of amenities, restaurants were given to us whereas the previous guest was given information about these things. In general, I would not recommend staying here unless you are prepared to shell out the money for a more expensive room.

 
Trip Type: Family Review 3 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 4 of 23
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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Yes (1)
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Room for improvement

Staff was friendly and courteous. Rooms have recently been remodeled. Very clean and bright. However, air conditioning did not work in our room. 82 degrees in room at night which was very uncomfortable. Checked out of hotel after one night primarily for this reason. Exercise equipment was in terrible condition and primary restaurant was closed - open weekends during summer months?

 
Trip Type: Overnight Stay Review 5 of 23
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 6 of 23
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 7 of 23
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Nice Rooms in Building 1 and 2

We were pleased with the cleaniness and size of our rooms in Building 1 and 2.

 
Trip Type: Family Review 8 of 23
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 9 of 23
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 10 of 23
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Family Review 11 of 23
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (3)
No (0)
Convenient and Perfectly Okay

The Lake Louise Inn was clean, comfortable and reasonably priced when viewed in the context of the small village. The village was a very short walk, mostly on a trail, and the main building of the hotel had a clean pool and hot tub with changing area, and an adequate restaurant with a slightly better than average brunch. A free shuttle takes you to the ski resort, and it's a quick ski or hike or even quicker drive to the lake. The service was better than average. It wasn't special, but I didn't go to Lake Louise to spend time in my hotel room. It was what I expected - clean and reasonably comfortable with friendly staff, and I would return if I visit the area again.

 
Trip Type: Romance Review 12 of 23
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great off-season rate and great service

We arrived after dinner so had a late bite in your lounge and found it very enjoyable--service was very personable and quick. We enjoyed the pool and hot tub very much. The scenery was a beautiful start to our trip of outrageous view after view of the Rockies. We paid a great rate just outside of the season.

 

Not Recommended

Trip Type: Not Provided Review 13 of 23
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Very expensive for the size and quailty of the room.

The hotel service and the surroundings were nice. The quailty of the room for the amount of money charged was very disappointing. I thought the room was very expensive and very small. We thought that the room would have two queen beds and instead they were double beds. There was very little space in the bathroom to set anything on the counters. The towels were nice and large. The front desk was very friendly.

 

Not Recommended

Trip Type: Family Review 14 of 23
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 15 of 23
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
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Over priced for small rooms

Location is perfect. But... The hotel rooms are very small unless you are prepared to spend > $350/ night. The rooms are cramped and lack air conditioning, no fan vents in bathroom, poor room ventilation( at times we left door open to get cool outside air). The rooms lack a refrigerator and no elevators. We personally observed other customers complain about the condition of their rooms to management and seek refunds or reductions in the room rates.

 
 
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