La Baula Lodge - All Inclusive

When my husband and I arrived at the hotel it was late at night, though we had previously checked to be sure that a late check in wouldn't be an issue and were advised that it would not be due to being secured on credit card. There was no one at the front desk and despite ringing the bell twice and calling for assistance a few times, I had to telephone the hotel's number to get a response and that was due to it WAKING UP the front desk person who was apparently napping in the office. My husband saw her jerk awake at the ringing. Also, because our room did not have an actual bathtub, water bugs were able to crawl up through the drain on more than one occasion during our 4 night stay. When this was brought to the staff's attention they seemed aloof to it and saying that it happens in those rooms. I don't think that bugs in the bathroom is an acceptable condition regardless of which room we are placed in. We were not provided a do not disturb sign so we were awakened twice by housekeeping which was only corrected by housekeeping offering me the tag from a recently vacated room to use. Also we were disturbed early in the morning by the alarm clock that was still set from the previous occupant. Because we had gotten in so late I couldn't figure out how to fully shut it off and had to actually just unplug the thing to resume sleep.