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Knights Inn at Lackland AFB, San Antonio, TX

Knights Inn at Lackland AFB

Star rating: 1.5 of 5
6735 Hwy 90 W
San Antonio, TX, 78227
866-539-0036
Average Rating
2.0
Recommend
9%
22 Guest Reviews

from $36.00

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This rate first available on Sunday, Nov 29

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Review Details for Knights Inn at Lackland AFB:

  • 9% Recommend
  • 2.0 Average Rating
  • 22 Guest Reviews
Hotel Service
2.3
Hotel Condition
1.8
Room Comfort
2.2
Room Cleanliness
2.0

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All Trip Types
(22 ratings)
Average Rating 2.0 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(1 ratings)
Average Rating 3.0 of 5
Family
(11 ratings)
Average Rating 2.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(10 ratings)
Average Rating 1.9 of 5

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Not Recommended

Reviewed by Gei from Montgomery,tx on July 21, 2007 Trip Type: Not Provided Review 16 of 22
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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needs improvement

needs Inprovement. carpet needed to be replace,door need replacement,bathroom.

 

Not Recommended

Reviewed by Kim from Texas on May 25, 2007 Trip Type: Family Review 17 of 22
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Needs Lots of Improvement

First they gave us a room that was already preoccuppied. We put the key card in the door only to walk in on a man! It was scary! We slept with table against the door that night! There were cobwebs and ants everywhere!!! I dont know how this hotel stays in business!!!

 

Recommended

Reviewed by a hotels.com guest on March 28, 2007 Trip Type: Family Review 18 of 22
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
great room

i was a nice room very clean the service was great.

 

Not Recommended

Reviewed by Teresa from OK on March 27, 2007 Trip Type: Family Review 19 of 22
Overall Rating
1.0
Hotel Service
4.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (1)
No (0)
Horrible Experience!!!

This hotel was dirty and needed alot of repairs! I took pictures because I couldn't believe the condition! I have stayed in some "less than desireable" places, but this took the cake! Between the filth, the smell and the run down conditions, I would NOT recommend this hotel!

 

Not Recommended

Reviewed by a hotels.com guest on March 19, 2007 Trip Type: Family Review 20 of 22
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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No (0)
Needs Improvement

Bathrooms needed work but everything else was clean.

 

Not Recommended

Reviewed by Art from Houston, Texas on March 19, 2007 Trip Type: Special Event Review 21 of 22
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Yes (1)
No (0)
Needs improvement

Desk service was "sporadic," room had not been completly cleaned when we checked in at 4 pm and never was. Commode handle was broken, dresser had tape on it. Wake up call was late, no pillow cases, only 1 bath towel.

 

Not Recommended

Reviewed by a hotels.com guest from El Paso, Texas on March 2, 2007 Trip Type: Family Review 22 of 22
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
1.0
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Needed a good cleaning

Smelled like smoke even though they said it was non-smoking. Water in shower wouldn't go down while showering. Called office to fix it. But it stayed the same. Needed a good cleaning throughout the whole room. Would not stay there again. All my personal items and clothes came home smelling like smoke.

 
 
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