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Keio Plaza Tokyo, Tokyo,

Keio Plaza Tokyo

Star rating: 4.0 of 5
2-2-1 Nishi-shinjuku Shinjuku
Tokyo, 160-8330, JP
866-539-0036
Average Rating
4.8
Recommend
100%
44 Guest Reviews

from $226.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 29

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Review Details for Keio Plaza Tokyo:

  • 100% Recommend
  • 4.8 Average Rating
  • 44 Guest Reviews
Hotel Service
4.8
Hotel Condition
4.7
Room Comfort
4.5
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(44 ratings)
Average Rating 4.8 of 5
Business
(2 ratings)
Average Rating 5.0 of 5
Romance
(6 ratings)
Average Rating 4.5 of 5
Family
(14 ratings)
Average Rating 4.7 of 5
With Friends
(8 ratings)
Average Rating 4.8 of 5
All Others
(14 ratings)
Average Rating 4.9 of 5

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Trip Type: Family Review 1 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 2 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Special Event Review 3 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Right Place, Right Style

We have stayed here three times and find the staff and experience great every time. The hotel is especially convenient--located near a new subway line and across from the Municipal Gvt Building with its free observation towers on the 45th floors. Bellman staff very helpful and all the services you could need.

 
Trip Type: Not Provided Review 4 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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"A Great Place to Stay in a Busy City"

Excellent service and staff along with great location made for an outstanding hotel which I would highly recommend. The expresso machine in their room is just fantastic!

 
Trip Type: With Friends Review 5 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 6 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great location, amenities, service, but can be smokey

We stayed in the main tower and the ONLY complaint was that we had asked for a non-smoking room. They did not have any available. Although the room was not too bad with the smoke smell, outside in the hallway it was terrible. The new tower had non-smoking floors and they were all booked up. I would stay again, if I were guaranteed a non-smoking floor.

 
Trip Type: Family Review 7 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel Great Country

Great Hotel. Great Hospitality. Very accommodative. You will love it

 
Trip Type: Family Review 8 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 9 of 44
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Location

It was very convenient location. Didn't like lobby's seating. It was right by the door and wind was blowing so hard and very cold. They should have more seating available.

 
Trip Type: With Friends Review 10 of 44
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Perfect for the Tokyo marathon!

Very conveniently located a few minutes walk from Shinjuku station (2nd largest of Tokyo, direct line to Narita airport) and right next to the Government building! This is perfect as the marathon starts right there. so you can go drop your bag at the starting line and go back to the warmth of your room instead of waiting too long outside ! However, this is not the most modern hotel i ever stayed at and was a bit disapointed for the quality of the room and its general feel. I was clearly expecting more for a 'Deluxe room'. Nevertheless, it was clean and the bed confortable enough.

 
Trip Type: Family Review 11 of 44
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice hotel.

Nice hotel. Good location. Room was spacious and comfortable.

 
Trip Type: Family Review 12 of 44
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 13 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Fantastic Location! Wonderful lounge!

Across the street from the Municipal Gvt Building which has a free observation deck on the 45th floor--outstanding views. Live music and great service in the hotel's own 45th floor lounge. Other dining options very expensive--ate in surrounding locales.

 
Trip Type: Romance Review 14 of 44
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (2)
No (0)
Great Service. Great Location. Stayed in South Tower.

The hotel service is outstanding, and the location within Shinjuku is hard to beat. Stayed in the Plaza Comfort room in the South Tower. Had access to the lounge on the top floor with free drinks and snacks, massage chairs, and a very helpful host. However, the Plaza Comfort room in the South Tower, while a good size for Japan hotel, is a bit dated. The walls are a bit thin as we heard people talking and sneezing in the next room. We could also hear people stomping around upstairs.

 
Trip Type: With Friends Review 15 of 44
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (3)
No (0)
Club Lounge was nice

The Keio Plaza hotel worked out well for my vacation stay. It is a 5-10 minute walk to the subway and JR train station. If you leave from the back of the the hotel near the Tokyo Government Building you can take the underground way to the station. A pleasant surprise was a coupon provided upon check-in to use the Club Lounge during our entire stay. From 1 p.m. to 9 p.m. we could get complimentary beer, wine, water, sodas, juice, and snacks. The Club Lounge was on the top floor of the South Tower where we stayed. The staff at the lounge was friendly and always replenished the drinks and snacks. There were even massage chairs to use with a great view of the city. The only complaint was that our room was too warm. Housekeeping explained that the heat was not controllable and that the air conditioning could not be turned on. However, they did provide a fan within minutes. The fan made the room comfortable. The price was good through hotels.com. Other guests (on the same floor)we spoke to staying on corporate rates were paying at least $50 more per night.

 
 
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