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Keio Plaza Tokyo, Tokyo,

Keio Plaza Tokyo

Star rating: 4.0 of 5
2-2-1 Nishi-shinjuku Shinjuku
Tokyo, 160-8330, JP
866-539-0036
Average Rating
4.8
Recommend
100%
45 Guest Reviews

from $206.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Keio Plaza Tokyo:

  • 100% Recommend
  • 4.8 Average Rating
  • 45 Guest Reviews
Hotel Service
4.8
Hotel Condition
4.7
Room Comfort
4.5
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(45 ratings)
Average Rating 4.8 of 5
Business
(2 ratings)
Average Rating 5.0 of 5
Romance
(6 ratings)
Average Rating 4.5 of 5
Family
(14 ratings)
Average Rating 4.7 of 5
With Friends
(8 ratings)
Average Rating 4.8 of 5
All Others
(14 ratings)
Average Rating 4.9 of 5

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Trip Type: With Friends Review 16 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (3)
No (0)
Club Lounge was nice

The Keio Plaza hotel worked out well for my vacation stay. It is a 5-10 minute walk to the subway and JR train station. If you leave from the back of the the hotel near the Tokyo Government Building you can take the underground way to the station. A pleasant surprise was a coupon provided upon check-in to use the Club Lounge during our entire stay. From 1 p.m. to 9 p.m. we could get complimentary beer, wine, water, sodas, juice, and snacks. The Club Lounge was on the top floor of the South Tower where we stayed. The staff at the lounge was friendly and always replenished the drinks and snacks. There were even massage chairs to use with a great view of the city. The only complaint was that our room was too warm. Housekeeping explained that the heat was not controllable and that the air conditioning could not be turned on. However, they did provide a fan within minutes. The fan made the room comfortable. The price was good through hotels.com. Other guests (on the same floor)we spoke to staying on corporate rates were paying at least $50 more per night.

 
Trip Type: With Friends Review 17 of 45
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 18 of 45
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 19 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 20 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
nice rooms and location

The rooms and lobby was very nice and modern. The staff was excellant. Location was convenent but if you come from the train station get directions before.

 
Trip Type: Romance Review 21 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 22 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Upgraded room

I was a little disappointed with the Comfort room when I first saw it. It was one that had not been renovated. I discussed this with the bellman and he suggested I call the front desk. Within minutes I was transferred to a recently upgraded room with an upgrade at no extra charge. Great service!

 
Trip Type: With Friends Review 23 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Upgrade to Premier

The Keio Plaza was an awesome hotel, as long as you upgrade to one of the premier rooms. We had two rooms for three nights, and it was a great choice. The hotel is located close to the Shinjuku train station, and was very easy to find (English signs are posted everywhere). Once we got their, the staff was very courteous. They checked is in quickly, and then escorted us to the room and showed us some of the features of the room (weird I know). But the room wasn’t just a usual hotel room. It had bedroom controls for the lights and shades. There were robes and slippers in the closet, which was huge. This is definitely a western style hotel, lots of room and great views of Shinjuku! Again, that was for a premiere room. We saw a non-premiere room, and let me say, it is worth the extra money (definitely worth it). I would definitely visit here again though. The price wasn’t bad either, as compared to staying in downtown Chicago for a night it would have actually been cheaper for the service we received. If you are looking to stay in Shinjuku, you can’t go wrong with the Keio Plaza!

 
Trip Type: Family Review 24 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 25 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (1)
No (0)
Great for the money

This is a big hotel with a very helpful and pleasant staff. The location has access directly to Shinjuku station so it is convenient. There are many restaurants, good souvenir shops, and a nice mini mart for waters, etc not over priced either! I recommend to anyone wanting to stay in this part of Tokyo.

 
Trip Type: Family Review 26 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
awesome

The rate we got was excellent for the service we got, the location of the hotel, and the comfort. Getting there is easy with Aiport Limousine Bus that runs often. The staffs are very friendly. The room size was a good size, even with three people staying in the same room. The location of the hotel is EXCELLENT. I love Shinjuku, lots of food & shopping & near the metro, and its all walking distance from the hotel. They also have a free disney bus right from the hotel, so no need to figure out your own way using the metro (and changing trains) and spend the money for it. Overall, if you are looking for a convenient, comfortable, and affordable hotel, you should consider Keio Plaza Hotel.

 
Trip Type: Not Provided Review 27 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Hotel For Tokyo Stay

Great hotel. Courteous staff who all speak English fairly well. About 5 minute walk from Shinjuku Station (use the Central West Exit). Overall an excellent location from which to base yourself while in Tokyo. Pool was under renovation when I visited, but otherwise, all facilities were very good.

 
Trip Type: Family Review 28 of 45
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (2)
No (0)
Great room for the money

Rooms are getting old, but well maintained and very clean. Hotel location is great with an walking distance from Shinjuku station. Overall, great hotel for the money! Recommend 100%.

 
Trip Type: With Friends Review 29 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (3)
No (0)
great hotel for great price

the hotel service and staff were very polite and helpful. location is 5 mins walk from JR shinjuku station. overall, very good hotel for a very reasonable price

 
Trip Type: Family Review 30 of 45
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (3)
No (0)
Wonderful Experience

We booked two rooms, one for ourselves and one for our three "kids", ages 21, 20 and 18. We are farily well traveled and enjoy staying in nice accomdations while on vacation. All 5 of us agreed, unanimously, that the Keio Plaza was one of the nicest hotels we have stayed in as a family. The staff were extremely accomodating, the room service was excellent, the rooms were tastefully decorated and surprsingly, very spacious, the views from our rooms were absolutely breathtaking, and the convenient access to the subway, located just outside one of the hotel's side entrances made getting around the city an absolute breeze. The downside of the Keio Plaza is that the food in the hotel restaurants is way overpriced. Luckily, the hotel is just a stone's throw away from a myriad of affordable restaurants (some of them with very nice ambiance)featuring all kinds of cuisine (i.e., Japanese, Korean, Chinese, Indian, Italian, French, Jaimacan, et al)...the other downside of the hotel is the television selection. Although we spent very little time in the hotel during our 8-day stay, a microwave and satellite t.v., which provides a greater variety of news channels, would have been nice. All in all, we enjoyed our stay and would look forward to staying at the Keio Plaza if we were to return to Tokyo.

 
 
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