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James Cook Hotel Grand Chancellor, Wellington,

James Cook Hotel Grand Chancellor

Star rating: 4.5 of 5
147 The Terrace
Wellington, 6001, NZ
866-539-0036
Average Rating
4.3
Recommend
75%
8 Guest Reviews

from $92.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for James Cook Hotel Grand Chancellor:

  • 75% Recommend
  • 4.3 Average Rating
  • 8 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.4
Room Comfort
4.1
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(8 ratings)
Average Rating 4.3 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(4 ratings)
Average Rating 5.0 of 5
With Friends
(1 ratings)
Average Rating 1.0 of 5
All Others
(3 ratings)
Average Rating 4.3 of 5

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Trip Type: Family Review 1 of 8
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: With Friends Review 2 of 8
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Needs Improvement

Upon check in, they gave me a room that is not exactly what I booked for. I reserved for 2 queen size bed, but they gave me 1 king size without verifying with us. We had to go back to front desk, which is a waste of out time. To make things worse, there's no more rooms with 2 beds, and my friend had to sleep in a small couch. Parking is expensive and not easily accessible.

 
Trip Type: Overnight Stay Review 3 of 8
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Excellent hotel in the BEST location

We were very impressed with the size and layout of the room. The lobby and public spaces were well maintained and the staff very helpful. The best part was the location - just an elevator ride to the main avenue and next to the beautiful gardens!

 
Trip Type: Family Review 4 of 8
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Hotel and Location

We enjoyed the luxury of this hotel. The location was great for shopping and banking just outside the street doors. The elevators were a bit confusing to us and other guests, but once we figured out which ones to get on, it wasn't a problem. We enjoyed the wonderful evening buffets. Thanks, Hotel.com for this opportunity.

 
Trip Type: Overnight Stay Review 5 of 8
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Loved it!

Great location--right in the CBC and directly off the motorway-- lovely accommodations. Unfortunately, we arrived on Boxing Day. Many, but not all stores were open, but almost all restaurants were closed. Except for that, it was a delightful stay.

 
Trip Type: Family Review 6 of 8
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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This hotel and staff was great

We stayed at the James Cook Hotel in Wellington, NZ on two occasions. Both stays were great. The hotel and staff were outstandings. I can't imagine anyone being unhappy about anything.

 

Not Recommended

Trip Type: Not Provided Review 7 of 8
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
5.0
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Average

Do not stay on the top floors when the Wellington wind is high. The hotel was not designed to reduce excessive wind noise. Over priced for quality

 
Trip Type: Family Review 8 of 8
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great hotel in excellent location.

I highly recommend this hotel to anybody traveling to Wellington, NZ.

 
 
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