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Hyatt Regency Cleveland At The Arcade, Cleveland, OH

Hyatt Regency Cleveland At The Arcade

Star rating: 3.5 of 5
420 Superior Ave E
Cleveland, OH, 44114
866-539-0036
Average Rating
4.6
Recommend
92%
139 Guest Reviews

from $109.00

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This rate first available on Saturday, Dec 19

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Review Details for Hyatt Regency Cleveland At The Arcade:

  • 92% Recommend
  • 4.6 Average Rating
  • 139 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.6
Room Comfort
4.6
Room Cleanliness
4.7

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All Trip Types
(139 ratings)
Average Rating 4.6 of 5
Business
(8 ratings)
Average Rating 4.5 of 5
Romance
(36 ratings)
Average Rating 4.6 of 5
Family
(5 ratings)
Average Rating 4.6 of 5
With Friends
(31 ratings)
Average Rating 4.5 of 5
All Others
(59 ratings)
Average Rating 4.6 of 5

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Trip Type: Special Event Review 1 of 141
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 2 of 141
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Nice hotel

Nice hotel, however noise from the hall sounded like it came from inside the room. Great shower! Hotel is inside the Arcade, which all shops were closed during our stay on the weekend. Good location to be able to walk to Rock & Roll Hall of Fame, also to Tower City for RCA train connection. But gets rough after sunset on city streets.

 
Trip Type: With Friends Review 3 of 141
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Average

It was just ok.

 
Trip Type: Special Event Review 4 of 141
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Could use more ammenities.

I was a little disappointed with the hotel ammenities. The soda machines didn't work, there were no options for late night snacks, and we never did find the ice machine.

 
Trip Type: Rest and Recreation Review 5 of 141
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Overnight Stay Review 6 of 141
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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good location

good location in downtown Cleveland. The beds wer a little small however.

 

Not Recommended

Trip Type: Special Event Review 7 of 141
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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The hotels descrption is a bit ...misleading..

Sure the Arcade sits in the middle of downtown Cleveland but...ALL OF THE SHOPS INSIDE OF THE ARCADE CLOSE...EARLY. And there are not alot of shops inside of the Arcade. You could tell that the hotel used to be a premiere spot but due to the economy in Cleveland it has really fallen apart. It is nice for the price but you could DO ALOT BETTER.

 
Trip Type: With Friends Review 8 of 141
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Highly Recommended !

Great location! Can walk to all sports venues, Rock and Roll Hall of Fame, House of the Blues, and scores of restaurants. The hotel and room were spotless with lots of character. Staff were helpfull and friendly. Overall excellent value.

 
Trip Type: Romance Review 9 of 141
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Parking cost reduces overall value

My wife and I loved the hotel. All of the staff treated us as if we were the most important people in the room. Even the Parking Valets were a joy. I had a had a hard time with the cost of parking. $22 a day seems a bit high to me. The hotel should do something about that price. Actually, The whole downtown area could lower their parking fee's to enhance their value to tourists.

 
Trip Type: Special Event Review 10 of 141
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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One time experience

The Hotel was nice and the service was excellent. Very convenient to the "Q" and Progressive Park. Access to Euclid Ave and the 4th Street Mall was a nice surprise. The old Arcade is beautifully restored and worth a one time visit to this hotel.

 
Trip Type: Special Event Review 11 of 141
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
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Exceptionally beautiful renovation of an 1890 arcade.

The hotel was an arcade that was built in 1890, and was renovated by Hyatt from 1999 to 2001. They kept the charm and intrigrity of the building while updating the rooms for comfort. It was a very pleasant experience.

 
Trip Type: With Friends Review 12 of 141
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Perfect Birthday Kick-Off

I BOOKED A FRIDAY NIGHT AT THIS HOTEL AS A START TO MY BIRTHDAY WEEKEND AND EVEN THOUGH I WAS VERY SLUG-LIKE DUE TO THE ACTUAL BIRTHDAY NIGHT BEFORE WALKING INTO THIS PLACE WAS BREATHTAKING, DEFINITELY MORE THAN I HAD ANTICIPATED. THE VALET PARKING IS $25.00 WITH IN AND OUT ACCESS EVERY 24 HOURS (IF YOU PLAN ON HEADING OUT FOR SOME NIGHTLIFE ENTERTAINMENT AND DON'T EXPECT TO BE IN BY MIDNIGHT DO NOT USE THE PARKING LOT NEXT DOOR, THEY ARE CLOSED FROM 12AM-5AM AND ITS $18), JUST PAY THE $25 WITH NO RESTRICTIONS, THE VALET PEOPLE ARE JUST HILARIOUS AND FRIENDLY LOVE THOSE GUYS. ROOM WAS SPECTACULAR WITH NO VIEW OF COURSE (ONLY DOWNFALL) AND IT IS A MISSION JUST GETTING TO YOUR ROOM BECAUSE YOU TAKE AN ELEVATOR TO GET TO THE FRONT DESK THEN TAKE ANOTHER ELEVATOR ALL THE WAY DOWN THE "ARCADE" WHICH WOULD TAKE YOU TO YOUR ROOM, VERY SAFE NO ONE CAN GO TO THE ROOM FLOORS WITHOUT A HOTEL KEY (THATS A PLUS) WOULD ABSOULUTELY STAY THERE AGAIN, CAN'T WAIT, THIS WEEKEND I BOOKED THE RADISSON FOR THE WEEKEND WE SHALL SEE HOW IT WILL COMPARE TO THE BEAUTIFUL HYATT (I AM ALMOST SURE IT WILL NOT TOP IT)!!

 
Trip Type: Overnight Stay Review 13 of 141
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel

If you are looking for a great hotel to stay in this look no ferther because this is it words cannot explain how wonderful this place is. When you stay here it is walking distance from everything you do in downtown Cleveland!!!

 
Trip Type: With Friends Review 14 of 141
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great Location

I went specifically to see the Yankees play the Indians and we couldn't have asked for a better location. We were within walking distance to both Progressive Field and Quicken Loans Arena. There were plenty of bars and restaurants near by as well. The hotel on the inside had an interesting look as the layout was kind of like a mall. The inside of the room was clean and just like any other hotel room. The only draw backs were the $22 valet parking (not required though)and the bed size. We had two double beds. If you are sharing a bed, it will be very tight. I would stay there again.

 
Trip Type: With Friends Review 15 of 141
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
2.0
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