Hyatt Regency Cleveland At The Arcade

Great Stay for the room we got

Was a great stay at the Hyatt but, would've liked to had the room we booked. Booked a smoking room none were available at checkin. There is no rooms with a veiw of the Lake.

Guest did not leave a comment.

Nice place to stay.

The only problem with my stay at this hotel was that our room was not ready at 6:15pm when we arrived to check-in...when it's supposed to be ready by 3pm :-/ Other than that...the service was very professional, the elevators are lightning fast, the bartender was very sweet, and the hotel was in a nice location downtown. As far as the room goes...I most enjoyed the climate control which allowed me to chose the temp where I'm most comfortable. The beds, floors and bathroom were clean as every hotel should be. Our view outside sucked a bit with just a parking lot and a tall building in view. We had breakfast delivered to the room. They did not have what I wanted and had to pick something else (sadly everything on that menu is $10-14, but hey that's how hotels make more money lol). Hope my review helped. Overall I would recommend this hotel, but it won't WOW you.

Visiting Cleveland

For the one night that I stayed in Cleveland, the hotel stay was great. The bed was comfortable. I was satisfied with the service.

Guest did not leave a comment.

great location, needs upgrades.

Nice downtown spot for any a cavs or an indiands game, but look out of the hidden charges for parking and internet charges. For the price you pay for the room you would think you could get those thing for free. but over all i would stay there again.

Guest did not leave a comment.

Great hotel...need more extraciricular choices...

This is the second time that I have stayed at this hotel, and the reason I came back was because of the fantastic experience I had before. The problem with this hotel, though, is that the shops (and especially the coffee shop) had weird hours.

Guest did not leave a comment.

Terrific Location, Great Room

This was a wonderful hotel and great experience although $5.00 for a bottle of Aquafina was a bit much. The price was concealed by the bottle or I would never have opened it. Re-consider offering such a ridiculous fee.

Guest did not leave a comment.

Overpriced

Room was very basic. No chairs, no tables, no sofa. Only 2 full size beds and a bathroom. Paid way too much for a bed and TV. Try the Cleveland Renaisance Hotel instead.

Guest did not leave a comment.

So-so room for your money

The room was very small however seemed recently updated. the view was HORRIBLE....it was the roof and the sounds were fans from the restaruant below when asking for a new room i was told they were completely booked so make sure you request a good view ahead of time. very historical and neat to look at but not much to do within walking distance.