Hyatt Regency Cancun

Great Hotel, Especially for the Price

I was very happy at the Hyatt Regency Cancún - comfortable beds, beautiful view, great pools, helpful/friendly staff, great location. My only criticism would be that the pillowcases were threadbare and had holes in the corners. But that's all! Otherwise it was fantastic.

GREAT HOTEL....

WOW IS ALL I HAVE TO SAY... THIS WAS ONE OF THE BEST HOTELS I HAVE STAYED AT. IT REALLY EXCEEDED OUR EXPECTAIONS. SO MUCH SO WE WERE GOING TO STAY FOR 4 DAYS AND WE STAYED AN EXTRA DAY. THE BREAKFAST WAS EXCELLENT. THE HOTEL IS VERY CLOSE TO THE CENTER OF TOWN WITH IN WALKING DISTANCE OF GREAT RESTAURANTS AND SHOPPING.

Best value for the money

The rooms were clean and modern, the facility was well staffed with nice, pleasant people, and they had genuine care for customer service.

Better than expected!!!! Awesome hotel and location!

Great hotel, views, service. Overall We are very satisfied customers. If we go to Cancun, Mexico again, we will definitely stay there. Customer service is amazing, the food great. The only flaw is that does not have beach access, but really, when you get to this hotel, you would not miss that a bit. Great hotel. Thanks!

Guest did not leave a comment.

Great Hotel

Wonderful location and really nice hotel. I was disappointed that there was no beach behind the hotel, except for a small one next door. But other than that, it was great!

You can make your dream

If you want to fantastic vacation, just make a reservation now. When open your eyes in the morning, you find out that your dream will come true. Have a great vacation with Hyatt Rengency Hotel in Cancun.

Cancun July 2009

This service at this hotel was outstanding! Everyone was extremely friendly and accommodating. Rooms were nicely decorated, although the beds were a little too firm for our taste. Overall, a nice place to stay for the price we paid.

nickle and dimed to death

The hotel didn't provide any water, coffee, and charged me 50 US for 2 cans of coke from the minibar.... The area is very expensive, i can spend less in New York for a bottle of water. If you like people in your room whether you like it or not, this is the place to go.

Great Hotel

This was a great hotel. It is located immediately next to the very expensive Dreams resort and several other nice hotels. It is within easy walking distance of several good restaurants and shopping areas. The hotel itself has limited facilities, perhaps because it was the slow season. The main restaurant was not open for dinner and the hotel deli was closed. The gift shop does not sell drinks, so one must either use the minibar, go to the restaurant or go to the convenience store across the street to get something to drink. The restaurant does serve a very good breakfast, which is included in the price. The rooms are very nice with flat screen TV's. Each room does appear to have a thermostat, but it seemed to have limited usefulness, as we were not able to get the room to cool to below 75. This is fine for day time, but at night it was a little uncomfortable. Computers are available for access to the Internet in the Business Center for a charge. The staff is nice and accommodating.

Things to consider

Great choice in a very convenient location. If I must say something that needs improvement, I would say that it needs easier access to the beach, and I would have loved it if the beach beds would have had the mattresses. Oh, and also if water bottles were sold at a cheaper price, $80 pesos is too much for water. The hotel next door has their bottles at half the price...

needs work

We found the staff, particularly the cafe people very friendly and efficient. So too were the desk staff. Our problem was with the maid service. Our room would not be cleaned until 4 or 5 in the afternoon. Often they did not give us sufficient towels nor did they replenish the soap or shampoo. The room also could have been cleaned more thoroughly.

Guest did not leave a comment.

Amazing!!

This hotel was a shock! For what I was paying I didn't expect much. This hotel is beautiful! It's very modern and the pool area is awesome!!! ALL the hotel staff was friendly and it's location can SERIOUSLY not be beat in Cancun!!! I know it sounds like I own the place or something, but it's true. It's really a great hotel. I hope your stay was as good as mine!!