Howard Johnson Inn & Suites San Antonio

Really Awful

I do not believe they should let people stay in this hotel with all the construction going on. One side of the hotel is having sewer work done so it smells like sewer on that side of the hotel. The other side the walls are not all completed. It would help if the staff was even a little bit pleasant but they are rude. The only nice spot is the front check in.

Needs a lot of improvment

The price was $39/night, and considering it was a Howard Johnson I thought it was a good deal. Big disappointment! The quality of the sheets and the towels was inferior to what you would find in a Motel 6. The hallways are not air conditioned (or it is insufficient), so they were at a balmy 85-90 degrees. The A/C in my room was running in fan mode when I got there, so the temperature was less than comfortable. That would not have been too bad except for the fact that the maid turns it off after cleaning, so every night I walked into a very hot room that takes almost two hours to reach a decent temperature. Another detail is that they took an imprint of my credit card at check-in. In my previous experiences with Hotels.com that was never necessary. He said is was for "inconsequentials". Well, if it generates a charge on my credit card, it has a consequence, doesn't it? The incident made me uneasy, and to this day I'm expecting and "inconsequential" to show up in my balance.

i would recommend other

the people were okay just wasn't very comfortable and they didnt clean the room but other than that all was okay.

Guest did not leave a comment.

Needs extremly renovation

This hotel has a very bad odor and the ceiling on the halls had big holes with yellow stains and there were rat traps place by the bending machine in hallway very disapointed with this hotel stay do not recomend this hotel to anybody specially if you are traveling with kids..

Guest did not leave a comment.

Outstanding Hotel

great service from front office

Guest did not leave a comment.

Great room for the money

We must have gotten a remodeled room because it was very large, very clean and very comfortable. Microwave and refrigerator were included. We would definitely stay again.

Guest did not leave a comment.

Guest did not leave a comment.

Mildewy Bathroom

We stayed in this hotel for three nights. The hotel says it is undergoing remodeling. Perhaps they hadn't gotten to our room yet. The carpet had wrinkles like it wasn't installed properly. Our restroom had mildew along the corners. The tiles around the faucet handle were broken. The water would stay in the bathtub while you were showering. The wall outside of our room had extensive water damage and was being kept up by the wallpaper. I would bet that if you were to remove it, you would would find mold. Our A/C struggled to keep our room cold given the oppressive San Antonio heat. The beds are extremely uncomfortable. The cleaning staff was extremely rude. The breakfast was what you would expect, but if it is close to cut off time, forget about getting somebody to make another pot of coffee. The only positive was that the hotel is easy to get to and the front lobby staff was very nice and helpful when it came to directions. I would recommend paying an extra $10-$15 for a better hotel. I wish I had.

Guest did not leave a comment.

Guest did not leave a comment.