Hotel ZaZa

Amazing getaway

We spent a weekend here over 4th of July weekend, and even with the ridiculously crowded pool it was fun and we had the most relaxing weekend here. Hotel was beautiful, far exceeded expectations. Nice little extras like candy bowls at check in and common areas, vides to watch at elevators, etc. Was worried about "snob" factor after reading some reviews but we were treated great by everyone we encountered. Very professional staff. The thing you need to know is the pool is small and crowded so if you need lots of space you'll be bummed, but we were able to snag chairs eventually and enjoyed the social party atmosphere. Drinks very good but very expensive. We were lucky to get a free parking spot on the street right in front, but parking very limited. They do have valet for $20 overnight. Gym was very nice. Overall we loved this place, and hope to return if we can catch another great rate.

ZaZa Glamour

Very chic, hip and trendy! Hotel ZaZa is perfect for those that want party it up and be part of the "it" crowd. Service was impeccable, upgraded room (Moulin Rouge) was fabulous, and the bar was always hopping. It was a girls weekend away, so we had a blast. I would not recommend it for a romantic, quiet experience, but if you want to have fun stay at ZaZa. The only disappointment was that the pool area was very small and it was tough for thirty-somethings to feel comfortable around the twenty-something beef-cakes and wanna-be models tossing beach balls around the pool. There was no room to maneuver or for any privacy. Reading a book was impossible with all of the distractions. It is definitely a scene. If you do want to seek the poolside, go very early to get a seat because by 10 am the pool and the lounge chairs are full.

Very Small Pool

The pool area is very small and the picture of the pool on the website is very conceiving. Also you are not allowed to wear shorts, T-Shirts, or flip flops to the Oasis which is out at the pool area at night time. I found this to be a very disappointment considering that I paid so much for the room and was asked to leave the pool area after a certain time because shorts were not allowed and considering the hot humid weather I found that it was not appropriate to dress up to sit out side by the pool at night when it is hot and very humid. I had nice shorts on and a nice polo shirt but was still asked to leave. Other than that the hotel was nice but was not what i expected from the pictures I saw on the website. I would not stay there again although I made the best of it and enjoyed my stay in Dallas. I also had to go to a friends apartment the next day during the day to even get to swim because the pool area was so crowded that you could not even sit any wear or get into the pool because of all the people just standing in the pool drinking. There was actually no where to enjoy the pool at all. When I checked into my room it was very hot inside and I had to wait about 45 minutes before they got the A/C fixed and considering I drove 5 hours in the heat I expected our room to be nice and cool and it was not and they had to have a maintenance guy come and fix it.

Loved the hotel,but....

We had dinner at the Dragonfly restaurant in the hotel, it was beautiful and the staff was great,but we got the steak and both were 75% fat. We were not happy that we paid $130 for a dinner for 2 and didnt get great food.

Great room for the money

Very upscale!

Surprising Comfort

Front clerks were extremely pleasant along with a very comfortable room called the moulin rouge. The pool area was a little loud and a lewd couple made it uncomfortable for me to have my child there but I would certainly go back to this hotel.

Wonderful Stay

The Hotel Zaza was everything I had hoped for and more. I choose the Hotel Zaza for the last night of an 8 day road trip in hopes of complete relaxation. I was not disappointed!! Scott, the concierge, was wonderful!!

Very Small Pool and Picture is concieving

Hotel was very nice. Although after driving 5 hours in the heat we checked into our room only to find out the A.C. was not working and they had to send up a maintenance man to fix it. They finally got it fixed after about an hour. The hotel was very nice but very pricey. They charge for everything there on top of the high price you pay for your room. The pool area is very small and not very big at all. The picture of the pool is conceiving and makes it look bigger than what it really is. Also on Friday night we were told you could not wear shorts down to the Oasis or flip flops or hats but only to find out that you had to dress up and with the hot humid weather that was very dissapointing to us b/c we did not want to wear Jeans in almost 100 degree weather and then to find out later that night there were people down there wearing shorts and T shirts that were not even staying there at the hotel. But when we tried to go in to the Oasis pool area the would not let us in because we had shorts on and of course the would not explain why the others got to go in but we could not and at that we were paying customers staying there in the hotel were as the others were not. On Saturday we got up to go out to the pool, only to find that there was no room at all for us to even enjoy the pool at all. So we had to go some where else to even relax by a pool and enjoy being in the sun around some cool water. I would not recomment this hotel to anyone unless you are just looking for a nice hotel room and not wanting to enjoy the extras of what the hotel has to offer.

Was fun, but with drawbacks

The hotel was beautiful, the atmosphere stunning and hip. The room was comfortable and very big. The only drawback was they did not have my room ready when I arrived even though it was thirty minutes after check-in time. I was told to wait twenty minutes. After thirty it still was not ready and the staff was not very apologetic and did not offer any type of upgrades. We also were supposed to have a room with two breakfast vouchers that we never received. The staff was not very friendly, but the hotel was beautiful and made up the difference.

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Great with right expectations

My new husband and I were flying through Dallas on our way to our honeymoon and decided to stay the night. We wanted something with a little different of a feel than your Hilton or Marriott for our wedding night and decided to go with Hotel ZaZa. We got an amazing deal on hotels.com for one of the concept suites although they won't tell you which you're going to get until you show up. They allow guests who book directly to have first choice. I know many have complained of the snooty atmosphere, and I can most certainly see how that's possible. Fortunately, everyone was polite and friendly in our experience, but it's quite possible it's because I still had my hair and makeup done from the wedding and in a nice dress. Others have complained of the noise. We were thankful for the living room buffer between the bedroom and hallway because of the hallway noise. Regular rooms would not have that, so beware. We heard noise from the club, but it was faint. Really, bottom line, have your expectations in order, and you'll be fine. You won't get extra goodies because it's your honeymoon or anniversary. They couldn't really care less. They probably had U2 there last week, and it's just hard to be treated special compared to that. It's a snooty place. If you come dressed like a slob, your money is JUST as good, but they probably won't treat you that way. Overall, we loved our experience, and I'm so glad we stayed there. The suite (Far East) was gorgeous, clean, comfortable and romantic!

Outstanding Hotel

best hotel in the country. great location to all the "hot" spots along with super friendly staff and incredible. Go with a theme suite and treat yourself

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