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Hotel ZaZa, Houston, TX

Hotel ZaZa

Star rating: 4.0 of 5
5701 Main St
Houston, TX, 77005
866-539-0036
Average Rating
4.5
Recommend
90%
318 Guest Reviews

from $189.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Hotel ZaZa:

  • 90% Recommend
  • 4.5 Average Rating
  • 318 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.7
Room Comfort
4.6
Room Cleanliness
4.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(318 ratings)
Average Rating 4.5 of 5
Business
(126 ratings)
Average Rating 4.4 of 5
Romance
(69 ratings)
Average Rating 4.5 of 5
Family
(6 ratings)
Average Rating 4.5 of 5
With Friends
(26 ratings)
Average Rating 4.5 of 5
All Others
(91 ratings)
Average Rating 4.6 of 5

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Next Next Page 2 of 22 Previous Previous
Trip Type: Special Event Review 16 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Rest and Recreation Review 17 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 18 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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INCREDIBLE

HAVE NOTHING NEGATIVE TO SAY. IT IS SIMPLY THE BEST HOTEL I HAVE EVER BEEN TOO. MY WIFE AND I WENT THERE FOR OUR 10th ANN. AND BOTH OF US DID NOT WANT TO LEAVE. WITH OUT A DOUBT WE WILL GO BACK.

 
Trip Type: Special Event Review 19 of 319
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Guest did not leave a comment.

 
Trip Type: Special Event Review 20 of 319
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Valet only parking

My only complaint is the parking. No parking. Valet only. So, you have to wait in line which took as much as 10-15 minutes during peak hours. Valets were very nice, but still not convenient. So, if you want to run out someplace for 15 or 30 minutes, it is very inconvenient and irritating.

 
Trip Type: Business Review 21 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Comfortable and Swanky

Stayed at Hotel Zaza for 3 nights on business. Got a nice room for a good price. I was very pleased with the young, upscale atmosphere. The decore is art decco/asian inspired. I was also impressed with the customer service. I used their business center a couple of times while there. The staff consistently made sure there was paper in the printers... and followed through to ensure I had what I needed. I really enjoyed the complimentary coffee every morning on each floor, and refreshements in the lobby in the afternoon. I will definitely stay at Hotel ZaZa again!

 
Trip Type: Business Review 22 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Service

This hotel was full of people eager to help, I had some deliveries and they were brought to the room as soon as they arrived. I am completely satisfied with the stay.

 
Trip Type: With Friends Review 23 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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WOW !!

I stay in various hotels around the country on a monthly basis and I fell in love with Zaza.. It's hip and comfortable and the staff is very pleasant. The hotel bar Monarch has an amazing Sunday brunch as well.I highly recommend Zaza... Bob from Los Angeles

 
Trip Type: With Friends Review 24 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful Hotel, Great Staff!!!!!

Hotel Za Za exceeded my expectations. The room was wonderful and the hotel services even better. I must mention the driver service. The drivers were very freindly and recomended wonderful places to eat. They will drop you off and pick you up as soon as you call them. They added to the great excperience at the Za Za.

 
Trip Type: Special Event Review 25 of 319
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Loved ZaZa

This is a great example of how a hotel should be run. Fantastic service from the moment I pulled up to the front door. Stayed in a Fantastico Suite -- which was absolutely beautiful. The pool scene was hopping! Parking seemed pretty overpriced...and the advertised 'blackout curtains' didn't really do the job. Those are the only negatives I can come up with. I will certainly return!

 
Trip Type: Not Provided Review 26 of 319
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great location for museum vaction!

Have stayed at the Hotel ZaZa on several occasions. This time, I found my room smaller and perhaps, a bit musty...some remnants of refurbishing an old, old hotel. The neighborhood is great and very convenient for museum activities; even a 10 minute drive from the Galleria. However, valet parking is a pain...is expensive...and I dearly missed the convenience of going to my car whenever I chose to. In addition, the valet experience at this venue is a bit overwheming when hords of attendants decend upon you as you break! Felt rushed rather than pampered! Also would appreciate some lower prices on menu...hotel is not in the restaurant zone unless you are a walker.

 
Trip Type: Special Event Review 27 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Classy Hotel

A wonderful experience, superb service, unique decorating. This visit was our 4th visit. We love to stay there.

 
Trip Type: Special Event Review 28 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Nice, modern hotel with unusual ambiance

major "crowd scene" at pool, not great for kids. Nephews said " These people lopok like movie stars" and they were right

 
Trip Type: Not Provided Review 29 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Excellent service; comfortable, clean upscale accommodations; wonderful location

 
Trip Type: Business Review 30 of 319
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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WONDERFUL......

This hotel is the most increditable hotel I have ever stayed in... Went to Houston on business so it is very close to downtown.... metro tram run right next door so you don't have to deal with downtown parking... Food is faboulous! Staff is extreamly friendly and helpful... there is no reason to stay anywhere else in my opinion... I have stayed everywhere downtown and this is the only place I recommend!

 
 
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