Hotel Wales

Located in nice area

This was a nice hotel in a nice neighborhood, away from a lot of the noise of downtown Manhattan. The room was very clean but small. The bathroom was clean and just updated. The bed linens were very nice, however, one complaint I have about this hotel was the mattress, and it was one of the worst I have ever slept on in a hotel. It appears the hotel is being renovated, so hopefully the mattresses are also being replaced.

Good, but needs improvement

I liked Hotel Wales well enough. It was a good location for my business on the upper east side. The rooftop terrace is quite lovely. I liked the continental breakfast and the fact that it was served at no additional charge. The neighborhood has several nice restaurants as well as other businesses and services that I patronized. My queen-sized room was very dark and small, though the bath was spacious. Please be warned, too, that the hotel is undergoing extensive renovations, which is noisy.

European Elegance

This hotel has the quaint feeling of Europe, but the only perk of New York City was the updated bathroom. The room size left something to be desired. Alas, it is a hotel, an upper mid-class hotel. Doable for a night or two.

Almost Perfect

Cozy, quiet (with with one reservation), and charming. Turn-of-the century charm. Small room, but it felt larger with high ceilings and ample storage space. Good mattress. Very nice roof terrace. Really liked this hotel, but have two complaints that were important to me: the window AC was very noisy even on the "low" setting, so much so that I had to resort to earplugs. Second, only wooden blinds cover the windows and, while they are attractive, they don't do a good enough job at closing out the light at night. Someone needed to test the room by actually trying to sleep in it, rather than just passing the interior decorating test.

Guest did not leave a comment.

needs improvement

The room was overheated especially the bathroom whose heater could not be turned off.

Room Cleaning Could Be More Thorough

The hotel has a lovely lobby and is in an excellent location, and everyone was very nice. However, when I entered my small room, I found the following: a bright blue discarded bottle cap under the desk, a goldfish cracker on the carpet between the bed and the window, and crumbs inside the hotel guidebook. Finding these obvious items made me wonder what else might have been overlooked.

Guest did not leave a comment.

Guest did not leave a comment.

Guest did not leave a comment.

Classy Location-Upper East Side

The room was very small but the hotel itself is very nice.

Guest did not leave a comment.

Will Return!

Boutique hotel and european feel in terms of charm and size!!! Classic Queen sized room was small and bathroom had a bit of peeling paint. Would return again and willing to pay for larger room as neighborhood and service excellent. Nice touch with the continental breakfast! Staff very friendly and helpful. Had a problem with television and phone - someone was up within minutes.

Outstanding Hotel

Staff very friendly and helpful. They pit out an excellenant breakfast.