Hotel Shangri La Santa Monica
- Recommend
- 76%
from $305.00
Lowest avg. nightly rate
This rate first available on Thursday, Nov 26
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Review Details for Hotel Shangri La Santa Monica:
- 76% Recommend
- 3.9 Average Rating
- 17 Guest Reviews
Average Rating by Reason for Trip:
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- All (17)
- Recommended (13)
- Not Recommended (4)
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Recommended
Trip Type: With Friends Review 1 of 18Hotel Shangri La...Wish I could have stayed longer!
As an LA Native, I've driven by the Hotel Shangri La several times, and always wondered about the rooms, lay out, prices etc. The opportunity to experience all of the above presented itself when I had an out of town guest come in for the weekend, and I thought it would be a nice treat to stay closer to the beach, and walking distance from some great restaurants, 3rd St, bars, the pier. We stayed on the top floor, overlooking Ocean and the beach. Gorgeous room, gorgeous view. The best amenities. I didn't want to leave the room!
Recommended
Trip Type: Business Review 2 of 18Guest did not leave a comment.
Not Recommended
Trip Type: Business Review 3 of 18Needs Accurate disclosure of hotel night activities
We were unable to sleep We reserved a room with ocean view (located right across from the pool)and at no time anybody told us about a pool party that was going to be on until 3:00 AM in the morning We read the hotel information book in our room and even there it read that the pool was open until 10:00 PM We call the front desk but nobody answered Needs Improvement!!!!!! Will not recomend this hotel!!!!
Recommended
Trip Type: Not Provided Review 4 of 18Guest did not leave a comment.
Not Recommended
Trip Type: Business Review 5 of 18Need information Disclosure to Guests about pool hours
I made a reservation for an Ocean View Room They put us in a room right across the swimming pool They must of have a private party or something because there was loud music all night until about 2:00am in the morning I looked at the guest information book in my room and it said that the pool was closed after 10:00 PM I called the front desk and nobody answered How convinient.......
Recommended
Trip Type: With Friends Review 6 of 18Treated me like a VIP
The hotel staff were amazing and made us feel like VIPs. I will definitely be staying there again. View of the beach, walked everywhere, shopping, eating etc. Very comfortable stay, not too big and pool area is nice
Recommended
Trip Type: Rest and Recreation Review 7 of 18Loved it
my granddaughter and i loved the hotel. it is a primarily adult oriented hotel but children are certainly welcome. the concierge was fabulous and when i told her the rediculous itinerary i had worked out she gently guided us to something more doable and enjoyable. we had massages in our room and i can't tell you how wonderful that was. the staff was all pleasant. we sat by the pool and enjoyed the sun and a great hamburger. loved breakfast in the restaurant with open windows looking across to the park and the pacific. i would definitely return alone, with friends, with my grandchildren. thank you so much for a great stay.
Recommended
Trip Type: With Friends Review 8 of 18Great hotel, great service, great deal (even if loud at night)
I loved the Hotel Shangri La Santa Monica. The staff is very friendly and will accomodate any special need you have (and we had a few strange ones. My friend and I got tattoos on Venice Beach, and later that night needed saran wrap and tape. We called the front desk and, within minutes, no questions asked, a bell boy was standing at our door with a big box of saran wrap and tape!). The pool is nice, although it gets a little crowded on the weekend, and finding a chair near the pool can be a challenge. The hotel is minutes from Santa Monica Pier (you can see the Pier from the hotel), and right across the street form the beach. The only thing I wish I had known before booking this hotel is that its pool bar plays very loud DJ music until about midnight every night. If you need to get to bed early, forget it. The sound of the music and the voices by the pool carries up into your room as if the party was right in your bathroom. Other than that, everything was great about this hotel.
Not Recommended
Trip Type: Family Review 9 of 18Noise and music at the pool
The pool area played lous music day and very night for the two days of my stay. The music could be heard through the bathroom of my room.
Recommended
Trip Type: Business Review 10 of 18Great location
Great location, clean room, friendly staff. What else do you need? Oh, yes: A huge, comfortable pool area with a great design.
Recommended
Trip Type: Romance Review 11 of 18Beautifully rennovated luxury hotel by the beach
My wife and I stayed at this hotel on our wedding night. When we arrived the front desk staff was very friendly and we were checked in promptly. The lobby was beautifully decorated and the recent renovations were very nice (though we've never seen the hotel before). Our one-bedroom suite was very clean, comfortable, and ready for our arrival. I was, however, expecting a better ocean view. The desk clerk said our room had an ocean view but we were on the side of the building so you had to look out the window at an angle to see part of the ocean. Most of our view was just the building across the street. The bedroom itself was very comfortable and the bed was one of the most comfortable beds we have ever slept on (we wished we could take it home with us). The only major problem was the bathroom. Although clean, there was a slight leak in the shower head fixture which caused water to drip onto the floor and flooded the bathroom a little bit. Also, the design of the bathrooms does not include a shower curtain or door and so even in the absence of a plumbing issue water is sure to splash all over the place and get anything in the vicinity wet. I know they're going for an ultra-modern feel but a stylish glass door (or shield) would be a good addition. Overall, we enjoyed our stay and the location and would give it another chance.
Recommended
Trip Type: Family Review 12 of 18Guest did not leave a comment.
Recommended
Trip Type: Romance Review 13 of 18will figure it out
I loved the hotel shangri la. The only problem was that construction was still a factor and the staff has not gotten acquainted to existing as a Four star experience. Everything we requested from advil to an ironing board was either unavailable or slow to arrive. Besides that, which wasn't a major impedance, the hotel was gorgeous, the room exceeded expectation, and the week was a fun one
Recommended
Trip Type: Business Review 14 of 18Beautiful and Professional
Refuse to stay anywhere else. The hotel will be completed with renovations after April '09 and I can't wait to go back to get the full experience of the Shangri-La.
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