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Hotel Shangri La Santa Monica, Santa Monica, CA

Hotel Shangri La Santa Monica

Star rating: 4.0 of 5
1301 Ocean Ave
Santa Monica, CA, 90401
866-539-0036
Average Rating
3.9
Recommend
76%
17 Guest Reviews

from $305.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Hotel Shangri La Santa Monica:

  • 76% Recommend
  • 3.9 Average Rating
  • 17 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.3
Room Comfort
4.2
Room Cleanliness
4.6

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All Trip Types
(17 ratings)
Average Rating 3.9 of 5
Business
(7 ratings)
Average Rating 3.1 of 5
Romance
(3 ratings)
Average Rating 4.3 of 5
Family
(2 ratings)
Average Rating 3.5 of 5
With Friends
(3 ratings)
Average Rating 4.7 of 5
All Others
(2 ratings)
Average Rating 5.0 of 5

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Recommended

Reviewed by a hotels.com guest on March 3, 2009 Trip Type: Business Review 16 of 18
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Good hotel will likely be great once renovations are completed

The hotel has great bones and once the renovations are done the hotel will be amazing. Staff was very helpful.

 

Not Recommended

Reviewed by a hotels.com guest on January 28, 2009 Trip Type: Business Review 17 of 18
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
4.0
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Not a 5 Star Hotel

The hotel is under construction which starts every morning around 8:00. The hallways are littered with construction debris. The room is extra ordinarily small. The bathroom only has a tube and when you use the shower head it sprays the sink and floor. There is no bar in the bath tub so that is VERY dangerous and against the law. There was no iron, ironing board or hair dryer. This definately is NOT a 5 star hotel but more of a 3 or less star. Even though it is under renovation all their decision in the room are wrong. The room is too narrow, the bathroom is glass with smoked glass on the bottom. So when you are on the toilet no one sees you but as soon as you stand up you are visible even though the door is shut. I tried to slid open the outdoor window and the knob even fell off. The staff is still being trained and although I am sure they may be trying they are not achieving. We asked for our car a half an hour before we came downstairs. And because there were three rental cars like ours and they hadn't makred them properly there was mass confusion. Enough said! I hated the place.

 

Recommended

Reviewed by a hotels.com guest on December 28, 2008 Trip Type: Romance Review 18 of 18
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Oustanding Hotel

The hotel is in a good location. It is close to the pier and the third street promenade. The hotel was recently remodeled. The rooms are very nice and modern. The shower we had was beautiful. It was a glass enclosure. The hotel workers are extremely helpful. The bed had a nice down comforter and nice thick towels.

 
 
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