Hotel Phillips

Local resident staying at Hotel

I live in KC and chose to stay at this hotel for our wedding night. I was a little underwhelmed, this hotel is in need of a cosmetic upgrade. No staff problems just in need of an upgrade.

loved hotel, parking an issue

We loved the cozy room and the convenience to go to Music Hall. Our only complaint was that we didn't know the parking situation ahead of time and it cost an extra $18 plus tipping the valet. That was an expense we hadn't factored in.

Great Historic Hotel

Awesome Art Deco Hotel. Great Service. Make sure you get a tour of the hotel to enjoy the history. Location was great very close to Power and Light and many great restaurants. I don't recommend the Hotel's "12 Baltimore" restaurant - the food was average and you can do better for the money, although the service was great. We will stay there again. I recommend it.

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Excellent location

This is a great place to stay after an evening concert in the Power and Light District. It is within walking distance of theaters, restaurants, and the convention center. The only complaint is that the hotel offers only valet parking not self-parking.

Hotel terrific--service at breakfast poor.

Hotel service was awesome--service at the breakfast was very slow--took 1&1/2 hours for breakfast due to short staffing--almost missed flight!

Good experience

Few little qliches with continental brkfst with some in our party but very pleased with the front desk, valet persons and restaurant help and also friendliness of staff when seen in hallway etc. Also very cooperative in letting us keep first room without having to change rooms for our 2nd booked room as with all the activities for wedding, having to switch would have been a real problem time-wise and just moving everything. Also helped dtr when she left a special phone charger different than most, and she discovered it 45 minutes after all of us long gone from Hotel. When called, they sent someone up to the room and found it right where was left, brought it to front desk and she was able to pick it up on way to airport for honeymoon trip. Excellent help!!!

Guest did not leave a comment.

Other review reply got lost

Briefly, hotel help all very polite and helpful. Couple glitches in continental brkfst for some in our party in other rooms and lack of wash cloths in our room lst nite, which was more than taken care of next day. Valet service excellent as was front desk and 12 Baltimore help. All help met in hallways etc. very friendly. When something quite important left behind, called front desk hour later when discovered and they sent up room people who found it where we said would be, took to front desk where dtr picked up on way to airport and honeymoon. Excellent help I'd say. Also because of circumstances we made our reservations under 2 different bookings and hotel let us use same room both nites instead of making us ck out and back in, which with the timing of rehersal and wedding etc. would have been horrible to have to switch rooms with ck-in and ck-out time lags.

Outdated bathtub..

The bathroom was outdated..Our bathtub was very old,it was chipped around the drain..We had a king bed and sitting area which was a very nice size room and quite accomadating..The television and the stand were very outdated but we were told the Hotel is planning on upgrading the televisions after the holidays..All in all the Hotel was nice and we would stay there again

great hoyel

Location was great, nice and quiet, helpful staff

Decent room for sale price

Hotel Phillips provided a decent room for the price, although the room was very dusty and it seemed the bathroom was cleaned hurriedly. I am not sure I would go back a second time there.

Guest did not leave a comment.

Guest did not leave a comment.