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Hotel Pennsylvania, New York, NY

Hotel Pennsylvania

Star rating: 2.0 of 5
401 7th Ave
New York, NY, 10001
866-539-0036
Average Rating
2.9
Recommend
54%
953 Guest Reviews

from $194.00

Lowest avg. nightly rate

This rate first available on Monday, Nov 23

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Review Details for Hotel Pennsylvania:

  • 54% Recommend
  • 2.9 Average Rating
  • 953 Guest Reviews
Hotel Service
3.1
Hotel Condition
2.6
Room Comfort
2.9
Room Cleanliness
2.9

Nothing is more important than the opinions of our guests.

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Average Rating by Reason for Trip:

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All Trip Types
(953 ratings)
Average Rating 2.9 of 5
Business
(186 ratings)
Average Rating 2.5 of 5
Romance
(93 ratings)
Average Rating 3.0 of 5
Family
(94 ratings)
Average Rating 2.9 of 5
With Friends
(196 ratings)
Average Rating 3.2 of 5
All Others
(384 ratings)
Average Rating 2.9 of 5

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Not Recommended

Reviewed by a hotels.com guest on November 17, 2009 Trip Type: With Friends Review 1 of 959
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 17, 2009 Trip Type: Romance Review 2 of 959
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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No (0)
Begrudging recommendation

Had real issues with the hotel; bad rooms, reassigned to a room that wasn't serviced, very slow check-in etc, but the attention and service once we complained was prompt and courteous, and in the end the convenience of the location and the adequate (but not great) room makes this a useful hotel to have in Midtown.

 

Not Recommended

Reviewed by a hotels.com guest on November 12, 2009 Trip Type: With Friends Review 3 of 959
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (1)
No (0)
what a wreck

First off check-in was about an hour long. then the room was about 8x4 with the most disgusting tub i have ever seen. The location was great, but once you walked in the door it was hell.

 

Recommended

Reviewed by a hotels.com guest on November 11, 2009 Trip Type: Business Review 4 of 959
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great location, good services, but too long wait at reception

Superb location, and very reasonable room and bed. Good continental breakfast and even reasonable coffee. The only negative experience was the wait for reception. Perhaps because it was Friday afternoon, I had to wait for almost an hour, standing in line with my luggage.

 

Not Recommended

Reviewed by a hotels.com guest on November 10, 2009 Trip Type: With Friends Review 5 of 959
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 

Not Recommended

Reviewed by Chrris C from Albany on November 8, 2009 Trip Type: Special Event Review 6 of 959
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Location Only

The only reason to stay at the Hotel Pennsylvania is the proximity to Penn Station and Maddison Square Garden. Even with its decent rates, it is completely falling apart, except, perhaps, the room doors that look like the doors you would see for solitary confienment in a prison movie. I expected to see Freddy Krueger wandering the halls. Seriously, it is beyond sketchy -- it is outright creepy.

 

Not Recommended

Reviewed by a hotels.com guest on November 6, 2009 Trip Type: Romance Review 7 of 959
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Great location, shabby facilities

We stayed for 3 nights at the Pennsylvania, partially because of the location and partially because of the history (Pennsylvania 65000!). But really the hotel just trading on its name and location at this point. The room we were in had scruffed walls, torn sheet rock and street noise even on the 9th floor. For $300 a night we got a room shabbier than any Motel 6 or Day's Inn I've ever been in.

 

Recommended

Reviewed by a hotels.com guest on November 4, 2009 Trip Type: Romance Review 8 of 959
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 4, 2009 Trip Type: Special Event Review 9 of 959
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Times Square on short notice

It was cheaper than all the other centrally located hotels. Despite its only 2-star rating I thought the hotel was clean and well-run. Very efficient.

 

Not Recommended

Reviewed by a hotels.com guest on November 4, 2009 Trip Type: With Friends Review 10 of 959
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 3, 2009 Trip Type: With Friends Review 11 of 959
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Recommended

Reviewed by Mary T from Houston on October 28, 2009 Trip Type: Overnight Stay Review 12 of 959
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great room for the money

Great location and considering prices in New York, great all around. Nice that they had free breakfast.

 

Recommended

Reviewed by a hotels.com guest on October 27, 2009 Trip Type: Family Review 13 of 959
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on October 21, 2009 Trip Type: With Friends Review 14 of 959
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 20, 2009 Trip Type: Business Review 15 of 959
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
 
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