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Hotel Murano, Tacoma, WA

Hotel Murano

Star rating: 4.0 of 5
1320 Broadway
Tacoma, WA, 98402
866-539-5086
Average Rating
4.4
Recommend
90%
70 Guest Reviews

from $139.00

Lowest avg. nightly rate

This rate first available on Friday, Nov 27

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Review Details for Hotel Murano:

  • 90% Recommend
  • 4.4 Average Rating
  • 70 Guest Reviews
Hotel Service
4.4
Hotel Condition
4.6
Room Comfort
4.6
Room Cleanliness
4.7

Nothing is more important than the opinions of our guests.

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All Trip Types
(70 ratings)
Average Rating 4.4 of 5
Business
(12 ratings)
Average Rating 4.8 of 5
Romance
(10 ratings)
Average Rating 4.5 of 5
Family
(3 ratings)
Average Rating 4.3 of 5
With Friends
(8 ratings)
Average Rating 4.4 of 5
All Others
(34 ratings)
Average Rating 4.2 of 5

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Next Next Page 1 of 5 Previous Previous
Trip Type: Special Event Review 1 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

We were there for a function at the hotel, so decided to just stay at the hotel. Had booked a double/double, but received a king for same price (not sure where the disconnect was, but accomodations were more than adequate). For a large hotel it was very quiet. A couple of suggestions though: 1. Hotel patrons should not have to pay for parking. 2. Patrons should not have to pay for internet connections. Overall the stay was extremely pleasurable.

 
Trip Type: Special Event Review 2 of 70
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great hotel, but disappointed with food service

We were staying at this hotel while we were helping to set up and attend a wedding. When we were complete with the set up, we came back to the hotel expecting to get some room service before the ceremony. Room service and the restaurant are closed between 2 and 5, right when we needed it most! We were surprised in a hotel of that size that there wasn't a second restaurant or at least room service during the late lunch, early dinner hours. Other than that, we were completely satisfied with the stay for the price.

 
Trip Type: Business Review 3 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Business Review 4 of 70
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 5 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel.

Great room size and decoration. Hotel has everything you can ask for.

 
Trip Type: Special Event Review 6 of 70
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Face Lift

I stayed here in the past when it was The Sheraton and I almost didn't recognize it now. It's gorgeous, with lots of beautiful glass art, tasteful furniture, updated bathrooms, etc. I loved the spa and the bar, and the service was great. I will stay here again.

 
Trip Type: Special Event Review 7 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Outstanding Hotel and Great Value

Cpntemporary look and feel. Food quality is very good. Service is attentive and personal.

 
Trip Type: Business Review 8 of 70
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Fabulous Hotel truely Unique

This hotel is beautifully decorated with art peices from the Museum of Glass. It was georgous. Rooms were wonderful.

 
Trip Type: Special Event Review 9 of 70
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
4.0
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Concert stay

This was a nice place to stay and service was great. I would stay here again. The things I didn't like: In room coffee was terrible. I made the mistake of ordering a decent pot of coffee via room service. It cost me close to $40 for that stunt. 1/2 was for the coffee, the other 1/2 for the room service. Didn't leave much for a tip. I can only assume that was already included! Food in the restaurant was decent, but way over priced for what it was. Not impressed at all with the dining experience. I recommend eating elsewhere. Everything else was fine. Had a bad experience with parking the rental car in the hotel lot, but that was no fault of the hotel.

 
Trip Type: Special Event Review 10 of 70
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: Business Review 11 of 70
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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wonderful hotel

Very modern; beautiful art glass; best pillows of any hotel ever.

 
Trip Type: Overnight Stay Review 12 of 70
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Ultra Modern

Hotel was nice and very ultra Modern.

 
Trip Type: Special Event Review 13 of 70
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 14 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 70
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
 
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