Hotel Monaco Chicago - A Kimpton Hotel

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Amazing Bang for the Buck!

Very friendly/extremely helpful staff. There was initial confusion with my reservation being lost, but they took immediate initiative to resolve the problem. The location is perfect. Most of the cultural attractions that I wanted to see were literally a stroll down the street. And the view from my room was incredible... I loved being able to snuggle up in the window seat. :)

Great Hotel

A little pricey but otherwise a great hotel. Given the price of the hotel, I was a little put off by the fact that there were additional charges for music service.

Always the same

I always stay there... Service and quality consistant. Highly Reccomend!

Chicago Monoco not same service as other Monoco's

Very disappointed in our stay in Chicago Monoco. We have stayed many times elsewhere, primarily in washington DC and are accustomed to great customer service, beverages like water or soda at the wine bar, coffee and papers in the morning, help with bags. Not only did the Chicago monoco do none of these things, the staff was not helpful, either. Requests were not honored and the staff did not seem happy to be there. YOu got the feeling you were "bothering" people if you asked a question. No bellman, the doorman did not open the door or help with bags. Even though we were traveling with a child, I had to request a fish when they did not bring it. Really baffling.. as we love the Monoco in Washington.

Great location and Great hotel

Perfect location just off Magnificant Mile. Very accessible to everything in Chicago!

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Outstanding Hotel

My husband and I made a last minute decision to go to Chicago for the Labor Day weekend and was lucky enough to find this great hotel. Everything was wonderful from check-in to check-out. The rooms are beautifully decorated, as well as the bathroom. On Saturday night, I called to schedule an in-room massage for the next morning and it was taken care of immediately. The massage therapist was one of the best I've ever had and I get a massage every other week. The price was also reasonable. From now on when I visit Chicago, I plan to stay at this hotel.

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A wonderful value and a great location

We really enjoyed this hotel. It was within a short walk to Michigan Avenue and Millenium Park, and the staff kept a very clean and neat hotel. Our room was wonderful....small but more than adequate. We really liked the newspapers and free coffee at breakfast and the wine party at night. I highly recommend this hotel to others.

Great Location, Great Hotel

I was pleasantly surprised by this hotel. The location is great for shopping, eating, shows, sight seeing...everything!

Terrific Hotel

This hotel is a great find. It is our second time there and we love it. It is charming, fun, great location and terrific staff. We will definitely be back.

Great room and location....but

We've been to this hotel before and loved it. However, I have to say that the mattresses are a little too soft. My husband and I both had back pain each day we woke up. We went from Chicago to Indiana, and stayed at a Hampton Inn. Neither one of us had any back pain. Other than that it was a great hotel.