If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Hotel Le Crystal, Montreal, PQ

Hotel Le Crystal

Star rating: 4.5 of 5
1100 Rue De La Montagne
Montreal, PQ, H3G0A1, CA
866-539-0036
Average Rating
4.8
Recommend
94%
64 Guest Reviews

from $195.00

Lowest avg. nightly rate

This rate first available on Tuesday, Dec 1

Select a Room & Rate Price Match Guarantee

Review Details for Hotel Le Crystal:

  • 94% Recommend
  • 4.8 Average Rating
  • 64 Guest Reviews
Hotel Service
4.7
Hotel Condition
4.8
Room Comfort
4.8
Room Cleanliness
4.9

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(64 ratings)
Average Rating 4.8 of 5
Business
(9 ratings)
Average Rating 5.0 of 5
Romance
(24 ratings)
Average Rating 4.9 of 5
Family
(8 ratings)
Average Rating 4.5 of 5
With Friends
(9 ratings)
Average Rating 4.8 of 5
All Others
(14 ratings)
Average Rating 4.6 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 2 of 5 Previous Previous
Trip Type: Romance Review 16 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 17 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Outstanding Hotel

It was the second time my husband and I stayed in the Hotel Le Crystal. And the next visit to Montreal we will stay in that hotel again. Small, quite,gorgeous hotel with exellent service. This time we stayed in the Executive Suite.The room is big like a good size one bedroom appartment with two bathrooms,fireplace and balcony. But a little bit noisy from outside on Monday (our room was located on the 4th floor). Just get the room on higher floor.There is the indoor pool on 12th floor most of the time no people.We like this hotel a lot!

 
Trip Type: Rest and Recreation Review 18 of 65
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great hotel, great location

Great hotel, small and intimate. Room was much smaller than anticipated from the pictures on their website. Bed was so packed into the room we kept bumping into the frame and came home with many bruises! Staff was great and friendly. Restaurant was terrible - awful service and very unfriendly. Front desk and concereige service was first class - very helpful. Location is great - very close to everything.

 
Trip Type: Business Review 19 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 20 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Most outstanding hotel and great service

Our stay at Le Crystal was the highlight of our vacation. The room (deluxe suite) was spacious, clean and beautifully decorated. The Pool area was great. The salt water pool was fantastic and the pool area with the sun chairs was a delight. The floor to ceiling windows filled the room with sunlight and made the pool area a tropical setting even though it was the middle of winter in Montreal. However, what truly made the stay wonderful was the professional, detailed, friendly staff. I was impressed that they always very helpful and addressed me by name each time they say me. This hotel truly deserves it's 5 star rating. We did not eat at the restaurant because there were so many great restaurants and night life within walking distance from the hotel.

 
Trip Type: Romance Review 21 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Hotel

Excellent service. Very friendly and cooperative staff. Clean and very large room. The hot tub was our favorite part, it overlooks parts of the city and was pretty private. Perfect location. Shops and restaurants are just around the corner or within walking distance. I would stay here again and would recommend to other.

 
Trip Type: Family Review 22 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Fantastic hotel, very nice pool

This hotel is really nice. The pool and the jacuzzi are wonderful. Really a good spot in winter. Vert cosy.

 

Not Recommended

Trip Type: With Friends Review 23 of 65
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Not worth the money

This hotel is billed as "luxury" and it sure isn't. The suite was small, which is okay..but a thousand little touches that could have made it luxury weren't done. The lighting is stylish but very poor and badly placed. The hot tub was not once hot during the entire weekend, despite my complaints. The pool was disgustingly slimey and obviously not kept clean. The staff were pleasant and friendly except for one who spoke in French in the elevator, commenting on me and my friend not being their "typical guests"...we were very casually dressed. Of course, she thought we didn't understand her. Location is good, staff friendly but the rooms are too small and not luxurious enough to warrant the price. You can do better.

 
Trip Type: Not Provided Review 24 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: With Friends Review 25 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Couldn't be happier

I was very happy with the hotel. It was very well appointed, centrally located, and perfect for my needs in every way. I had a comfortable sitting area and wet bar. The bedroom seemed a little on the tight side, but wasn't really an issue. The bathroom, on the other hand, was huge. Check out the outside hot tub if you get a chance. There's a nice view of downtown. Only minor issue was a broken TV in the bedroom. I told them about it the morning after I checked in and it was repaired by the time I returned from sightseeing.

 
Trip Type: Not Provided Review 26 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Beautiful Hotel

We stayed here on our honeymoon.It was wonderfull. The rooms are larger sized, and the shower was amazing! This was our 4th time to Montreal, and we will stay here again when we come back. Very good location. A very nice hotel 2 blocks from all the nightlife. If you are younger and looking for fun. There are clubs just up the street!

 
Trip Type: Romance Review 27 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
great room for the money

hotel new very well done all the help was very nice woud book here again

 
Trip Type: Business Review 28 of 65
Overall Rating
5.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 29 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Romance Review 30 of 65
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
INCREDIBLE

VERY modern upscale hotel that bends over backwards to accomodate its guests!

 
 
Next Next Page 2 of 5 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.