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Hotel Erwin, A Joie de Vivre Boutique Hotel, Venice, CA

Hotel Erwin, A Joie de Vivre Boutique Hotel

Star rating: 3.5 of 5
1697 Pacific Avenue
Venice, CA, 90291
866-539-0036
Average Rating
3.9
Recommend
78%
108 Guest Reviews

from $159.00

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This rate first available on Sunday, Nov 22

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Review Details for Hotel Erwin, A Joie de Vivre Boutique Hotel:

  • 78% Recommend
  • 3.9 Average Rating
  • 108 Guest Reviews
Hotel Service
4.0
Hotel Condition
3.9
Room Comfort
4.1
Room Cleanliness
4.2

Nothing is more important than the opinions of our guests.

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All Trip Types
(108 ratings)
Average Rating 3.9 of 5
Business
(12 ratings)
Average Rating 3.6 of 5
Romance
(16 ratings)
Average Rating 4.4 of 5
Family
(25 ratings)
Average Rating 4.0 of 5
With Friends
(24 ratings)
Average Rating 4.0 of 5
All Others
(31 ratings)
Average Rating 3.7 of 5

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Next Next Page 1 of 8 Previous Previous
Trip Type: With Friends Review 1 of 109
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
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Close to Everything

The best thing about the hotel is that it is so close to everything. The staff were friendly and the room was clean- the bathroom was dated, but it was ok for the short time we were there.

 
Trip Type: Romance Review 2 of 109
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great

Stayed there one night and it awesome. The room decor was great, there was a balcony with a view of the ocean, and you're literally a block away from the shops and restaurants at Venice. The only thing i should warn people about is that the only real option for parking is at the hotel valet and it's $27.50. There's a lot across the street that charges $9, but dont be fooled, you can't park overnight.

 
Trip Type: Business Review 3 of 109
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (1)
No (0)
Rooftop lounge best part of the hotel

I thought the hotel was just ok until I visited the rooftop lounge - beautiful view and very cool setting for hanging out with friends.

 
Trip Type: Business Review 4 of 109
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 5 of 109
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Overpriced

The hotel was nice but it was too pricey. It just didn't thave that WOW factor. None of the rooms in the entire hotel have bathtubs. The don't provide room service for breakfast. The rooftop hangout spot with the nice view doesn't allow children so we had to eat in the tiny restaurant downstairs. Worst of all the parking was $25!!! That was infuriating.

 
Trip Type: Romance Review 6 of 109
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Wonderful stay

I don't know LA but I heard Venice Beach was the place to be for the young and adventurous. I also heard that most places around there were like brothels. My girlfriend and I loved the Erwin. It was super nice and comfortable. We'll go back.

 
Trip Type: Romance Review 7 of 109
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Enjoyed our stay

I had a great time but the parking was a bit pricey and we got our room for a good price but it was 50% off. I don't think it would have been worth it if I had to pay full price. The customer service was ok, but not as good as I am used to when I stay in a hotel. All in all I would give it a 7.5 out of 10 rating. Very cool, trendy vibe they got going.

 
Trip Type: Not Provided Review 8 of 109
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 9 of 109
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Great Location but crowded at the hotel

The location of this hotel is fantastic and the new remodel is awesome as well. Unfortunately it has become a hot spot and a few problems incurred. The elevator is sooooo slow! and with lots of traffic going to the new roof bar, which is awesome, it makes getting to your 6th floor room tough. Also, a lot of the time there was only one guy working the valet, not enough! Cars were stacked up and it took a while to get your car. If you are willing to work around these things this hotel is great! Right on the beach the views are awesome, the new rooms great! and right at Venice Beach.

 
Trip Type: Not Provided Review 10 of 109
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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"Outstanding Hotel"

"Outstanding Hotel"

 

Not Recommended

Trip Type: Family Review 11 of 109
Overall Rating
1.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Yes (3)
No (1)
What a nightmare.. Bed bugs, no joke.

I'll start with the good for what it's worth. The staff was very friendly and the bar on the roof is a bit pricey but has a great view. Hash also made a great breakfast. As for the bad and the horror. There were a number of little irritating things about the hotel (key cards didn't work for the first three attempts, there was wiring and brackets for a flat screen, no flat screens even though it was advertised, poignant fresh paint smell) but none of this can touch the nightmare that stemmed from this stay. I was sitting on the fold out couch (in a one-bedroom suite) and noticed a bug crawling on me. I was grossed out, but I thought it was a sand fly that must have traveled in from the beach on someone. Once the bug was taken care of I was still leery to sleep on the fold-out so I wore long pajamas. Everything seemed fine but fast forward a few days, when all of a sudden hundreds of red itching bumps started appearing all over my hands, my feet, my neck, and all over my face. I went to the doctor and he confirmed it was bed bugs. In doing research, I now know that the bug I saw was a bed bug (I recognized it immediately) and the fact that I saw it in broad daylight was a clear sign that the room was badly infested. Additionally, the person that stayed in the room with me is also going through this, but they didn't get bites on their face. My life has been overtaken by this horror. I'm a professional and with all of these bites I look like a homeless person. So, besides the terrible irritation and pain I'm in, I look like a disaster, have had to try to clean my home from corner to corner. I still don't know if there is any infestation in my house and can barely sleep at night checking out any and every twinge on my skin. I'm hoping this is where the nightmare ends, but it can easily grow exponentially (cost of an exterminator and pain) if the infestation did in fact follow me home. Honestly, I'd hate for anyone else to go through this hell. I'd pay good money to

 

Not Recommended

Trip Type: Family Review 12 of 109
Overall Rating
3.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
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Under construction, not ready for a comfortable stay.

First, we did not get the one bedroom suite that I booked. We got a studio instead. The manager, "Vee" was very nice and gave us that night free and did move us to a one bedroom suite for the remainder of the stay. Part of the hotel was still being renovated and some minor things missing or not ready. The staff was very nice and accommodating, but it seemed a bit frantic for that weekend of the opening of the roof top restuarant. Great location for Venice Beach, one block away. Parking was expensive.

 

Not Recommended

Trip Type: With Friends Review 13 of 109
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
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Yes (0)
No (0)
Do yourself a favor - Do not stay here!

Problems, problems, problems, dirty room, we'll move you. Another slightly less dirty room, maintenance problems, miscommunication, dirty, noisy, sloppy, chaotic. More problems, I'll send somebody up, head scratching, shrugging shoulders, no english, "not my department", more problems. 10 visits from "houseman", not my department, more shrugging, we'll move you to a suite, sorry there's no DVD player, no newspapers, the lights on the balcony don't work, the door of your room doesn't lock, more shrugging, no follow up, new room's not ready but you must vacate NOW because we need your room! No thanks, noisy housekeepers @ 7am, dirty room again, sloppy cleaning, more noise, debris and dirt everywhere, no communication, more visits from "houseman", more incompetance, no resolution to maintenance issues, chaos, incompetance and failure to provide basic service. If you value your serenity, go elsewhere. Great location. Not worth the drama to stay in this overpriced hostel.

 

Not Recommended

Trip Type: Family Review 14 of 109
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
1.0
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Yes (0)
No (1)
Just O.K.

There was only one tiny garbage can in the room and when you have a toddler you need a little more than just one small garbage can. They didn't supply us w/any toilet paper and we were always asking for it. They missed our room one day and did not clean it. And when I checked in the person had a little bit of an attitude. Other than that, the location is great, right on the beach. Definatley a hotel for a younger crowd. Not so much for families.

 
Trip Type: Business Review 15 of 109
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Excellent revamp of the hotel

I was surprised to see the hotel I often stay at became Hotel Erwin (part of the joie de vie Hotel Group). The renovations are still going on - but the upgrades are amazing - the beds, the pillows, the furnishings - aslong as they carry the furnishings on the 6th floor down to the 3rd - you will love it. The new restaurant "hash" looks amazing, and the upstairs lounge (on the roof) beautiful views of the beach. Worth staying there again.

 
 
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