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Hotel du Helder, Lyon,

Hotel du Helder

Star rating: 2.0 of 5
38 Rue De Marseille
Lyon, 69007, FR
866-539-0036
Average Rating
2.8
Recommend
33%
6 Guest Reviews

from $63.00

Lowest avg. nightly rate

This rate first available on Saturday, Nov 28

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Review Details for Hotel du Helder:

  • 33% Recommend
  • 2.8 Average Rating
  • 6 Guest Reviews
Hotel Service
2.8
Hotel Condition
3.2
Room Comfort
2.8
Room Cleanliness
3.5

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All Trip Types
(6 ratings)
Average Rating 2.8 of 5
Business
(0 ratings)
Average Rating 0.0 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 3.0 of 5
With Friends
(1 ratings)
Average Rating 2.0 of 5
All Others
(4 ratings)
Average Rating 3.0 of 5

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Not Recommended

Trip Type: Not Provided Review 1 of 6
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
2.0
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Budget Rooms

The rooms are more spacious than average, but old. The beds were terrible. You can feel the springs. The bathrooms need remodeling. The location seems scary at first. There is graffiti all around and parking is available, but about a 5 minute walk to the hotel which was a little scary late at night.

 
Trip Type: Family Review 2 of 6
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
3.0
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Budget Hotel

as long as you know this is a budget hotel, no problems. room was clean, beds lumpy but comfortable. room was also quiet. staff knew enough English to get by.

 

Not Recommended

Trip Type: With Friends Review 3 of 6
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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worse than expected

Multilingual staff did not speak English. Have to pay for the AC remote. I booked a room with one bed, got two really small ones instead. I am used to low-budget hotels, but this one was below my expectations.

 

Not Recommended

Trip Type: Not Provided Review 4 of 6
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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As expected

Hotel is a little off from the best part of town and is in kebab country. Safe enough. Pillows are terrible and bed uncomfortable but that is to be expected. If you are looking for something that is clean and cheap then this is ok. I wouldn't stay here again if I was on my own. The staff were ok, except for one guy that ignored me at the front desk when I wanted to get my room key.

 

Not Recommended

Trip Type: Overnight Stay Review 5 of 6
Overall Rating
2.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Bad Service

This was a fine hotel for an overnight stay, but I wouldn't want to stay much longer. The desk clerk was less than helpful, even rude. The room itself was fine, but had no air conditioning. We had to open the windows and listen to the noisy street below.

 
Trip Type: Overnight Stay Review 6 of 6
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good for the money

A straightforward, no-frills hotel with a friendly staff and satisfactory accomodations. Convenient to the tram (streetcar) stop at Montrueil, and therefore easy to reach from either of Lyon's two train stations. If all you need is a place to stay at a good price, I'd recommend it.

 
 
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